Benefits Technology Coordinator

Alliant Insurance Services • Phoenix, AZ

6d

About The Position

Responsible for supporting the delivery of benefit technology services to clients. Key functions include updating and testing of client benefit administration portals, assisting in the review of technology products for clients, auditing data, and Open Enrollment project support.

Requirements

• Bachelor's Degree in Business Administration or Human Resources or equivalent combination of education and insurance experience
• One (1) or more years related work experience in Benefits with employer, insurer, or TPA
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Excellent verbal and written communications skills
• Excellent interpersonal and customer service skills
• Intermediate to advanced computer skills

Nice To Haves

• Systems knowledge (i.e. ADP, EASE, BeneTrac, WorkDay, Plansource) preferred and ability to learn/troubleshoot new systems easily

Responsibilities

• Support the management of technology platforms including employee self-service modules and eligibility maintenance for health and welfare benefit plans for multiple clients.
• Responsible for reviewing the set-up, auditing, and testing of enrollments system platforms.
• Coordinate transfer of election data to providers, including EDI resolution.
• Responsible for coordination and resolution of carrier discrepancy reports.
• Provide support to the team and clients on discrepancy resolution and transactional updates.
• Perform ongoing monthly audits, and additional audits as needed.
• Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information).
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees