Benefits Specialist

Aston Carter•Saint Petersburg, FL

2d•$26 - $26•Hybrid

About The Position

The Benefits Specialist will provide a broad range of Benefits/HR administrative support in the operation of Medical, Prescription Drug, Dental, Well-being, COBRA/HIPAA, Financial & Retirement plans, and other voluntary benefits. The role also involves inheriting new initiatives from an operational perspective, which align with our business objectives and strategic goals.

Requirements

Strong knowledge of Health & Welfare and Section 125 plans.
5 years of experience in benefits administration or HR.
Familiarity with benefits compliance and related regulations.
Proficiency in HRIS, Microsoft Office, Oracle, and preferably bswift.
Excellent communication, customer service, and organizational skills.
Detail-oriented with solid analytical and time management abilities.

Nice To Haves

Experience in benefits verification.
Knowledge of medical insurance, COBRA, and open enrollment processes.
Customer service experience in a related field.

Responsibilities

Support the administration of employee healthcare benefit programs including Medical, Dental, Vision, Pharmacy, Section 125 plans, Qualified Life Events, and Financial & Retirement plans.
Ensure accurate and compliant day-to-day administration of employee benefit programs while providing timely support and guidance to employees and managers.
Contribute to the continuous improvement of benefits operations by supporting workflow optimization, system updates, and the maintenance of plan documents.
Assist in the planning, coordination, and execution of the annual benefits open enrollment process, including system readiness, communications, vendor collaboration, and issue resolution.
Support special benefits projects that enhance operational efficiency and employee experience.
Manage relationships with benefits providers, brokers, and consultants to support day-to-day administration of all benefits.
Respond to employee inquiries and resolve issues by coordinating with internal departments such as Payroll and Legal and benefit vendors to provide excellent customer service.
Perform daily administration functions to support the administration of the benefits programs, including file feed transfers, statistical reporting, enrollment elections and changes for new hires and leave of absence employees, beneficiary changes, and Qualified Medical Support Orders (QMSO).
Prepare audits and payment submissions of invoices to external vendors to ensure accuracy and timeliness.
Participate in status/planning meetings, implementation of enhancements, and problem resolutions to maintain relationships with vendors.