Benefits Specialist

Aston Carter•Ypsilanti Charter Township, MI

5d•$26 - $30•Hybrid

About The Position

We are seeking a detail-oriented Human Resources Benefits Specialist to manage our benefits billing and payment administration processes. The ideal candidate will ensure accuracy and timeliness in handling benefit invoices and collaborate with various departments to resolve billing issues. This role requires a strong understanding of health and welfare benefit plans and the ability to work cross-functionally within the organization.

Requirements

Bachelor’s degree in Human Resources, Accounting, Finance, Business, or related field, or equivalent experience.
2+ years of experience in benefits administration, benefits billing, payroll, or finance.
Strong knowledge of health and welfare benefit plans and billing structures.
High attention to detail with strong analytical and reconciliation skills.
Experience working with HRIS and benefits administration systems.
Proficiency in Excel, including pivot tables, VLOOKUP/XLOOKUP, and data analysis.
Strong communication skills and ability to work cross-functionally.

Nice To Haves

Experience with multi-carrier or multi-entity billing environments.
Familiarity with vendors such as Aon, Mercer, ADP, Workday, Alight, Fidelity, or similar platforms.
Understanding of accounting principles related to accruals and expense tracking.
Experience supporting audits or compliance reviews.
Knowledge of union or international benefit billing, if applicable.

Responsibilities

Receive, review, and process benefit invoices including medical, dental, vision, life, disability, COBRA, HSA/FSA, and wellness.
Verify billing accuracy against eligibility files, plan enrollments, and contracts.
Identify, research, and resolve billing discrepancies, overcharges, and missing credits.
Ensure timely payment of invoices to avoid service disruption or penalties.
Coordinate with Accounts Payable to process payments according to internal controls.
Reconcile carrier invoices against payroll, HRIS, and benefits administration systems.
Track monthly, quarterly, and annual benefit costs and prepare reconciliation reports.
Support audits, internal reviews, and financial reporting related to benefit expenses.
Maintain billing documentation, payment histories, and audit trails.
Serve as the primary point of contact for carriers, benefit vendors, brokers, and third-party administrators regarding billing issues.
Collaborate with HR, Payroll, Finance, and Legal teams for vendor implementations, renewals, and plan changes related to billing setup.
Ensure billing processes align with plan documents, contracts, and regulatory requirements such as ERISA, ACA, HIPAA, and COBRA.
Maintain confidentiality of employee health and compensation data.
Identify opportunities to improve billing accuracy, controls, and process efficiency.
Assist with benefit year-end activities, rate changes, and carrier renewals.