Benefits Specialist

Aston Carter•Saint Petersburg, FL

9d•$26 - $26•Hybrid

About The Position

We’re partnering with a growing organization that supports a diverse employee population across multiple benefit plans and client groups. This role is ideal for a hands-on Benefits professional who thrives in a high-volume, operationally driven environment, particularly someone with PEO, shared services, or multi-client benefits experience. You’ll play a critical role in the day-to-day administration and operational success of Health & Welfare and Retirement programs, ensuring accuracy, compliance, and a strong employee experience.

Requirements

5+ years of experience in Benefits Administration, HR, or Benefits Operations
Strong knowledge of Health & Welfare plans and Section 125
Hands-on experience with medical and health benefits and retirement/401(k) administration
Familiarity with benefits compliance and regulations
Experience working in HRIS platforms (Oracle a plus); bswift experience preferred
Proficiency in Microsoft Office; comfort working with benefits data, audits, and reporting
Detail-oriented, highly organized, and able to manage competing priorities
Strong customer service and communication skills — confident explaining benefits to employees

Nice To Haves

PEO experience strongly preferred (or exposure to multi-client, shared services, or complex benefits environments)

Responsibilities

Administer Health & Welfare plans including Medical, Dental, Vision, Pharmacy, Section 125, COBRA, HIPAA, and voluntary benefits
Support 401(k) and retirement plans, including reviewing Fidelity data, identifying contribution discrepancies, processing catch-up contributions, and managing QDRO/QMSO activity
Handle benefit enrollments, life events, new hires, leaves of absence, and beneficiary updates
Perform file feeds, audits, reconciliations, reporting, and vendor invoice reviews
Respond to employee inquiries through a case management system (FIFO), providing clear, accurate guidance
Educate employees on benefit plans by walking through plan documents live on calls, ensuring transparency and “source of truth” understanding
Partner closely with Payroll, Legal, and external vendors to resolve issues efficiently
Assist with annual open enrollment, including system readiness, vendor coordination, communications, and issue resolution
Support ongoing benefits initiatives focused on operational efficiency, compliance, and employee experience
Work directly with carriers, brokers, and consultants on day-to-day benefits administration
Contribute to process improvements, system enhancements, and documentation maintenance