Benefits Manager

Indeed Flex•Austin, TX

4d•$85,000 - $105,000•Onsite

About The Position

Main Purpose The primary purpose of this position is to serve as the Benefits Subject Matter Expert (SME) for the U.S. organization. Operating as a high-impact individual contributor, you are responsible for the strategic design, technical execution, and continuous optimization of all health, welfare, and retirement programs. A critical priority for this position is leading the transition of our benefits function from a manual state to an automated systems driven operation. You will independently own vendor relationships, manage the integrity of complex data flows, and architect the long-term benefits roadmap to ensure a seamless experience for our workforce. Additionally, this role serves as the lead for leave of absence compliance and acts as a key collaborator within the broader HR team to drive organizational excellence. This position is located onsite in Austin, TX (at The Domain), five days per week, with the option to work from home on Thursdays.

Requirements

Five or more years of direct benefits and compensation experience.
Multi-state benefits experience
Experience with HCM/payroll platforms
HR or benefits certification
Excellent relationship building skills and the ability to inspire collaboration
Ability to engage in problem solving and taking initiative, while utilizing a solutions-oriented approach
Professional attitude and ability to deal effectively with all levels of the organization
Ability to share authority and responsibility in complex and fast-moving projects
Ability to formulate a clear point of view on complicated issues and create well-structured narratives to express it.
Highly data driven with considerable ability to analyze and evaluate data
The ability to translate data into metrics
Ability to learn and effectively use new technology
Unwavering integrity and ethical behavior in all matters, including working with confidential data
Advanced Excel and Google Sheets skills
An ability to effectively prioritize in a multi-task environment and work under pressure
Ability to work productively with minimal supervision
Highly proficient with utilizing several tools to enable real-time collaboration with a globally distributed workforce such as Miro, Monday, Salesforce, Google Meet, Zoom, Slack, etc
A commitment to driving the Indeed Flex mission: to help people get jobs, instantly

Responsibilities

As the primary benefits SME, you will independently maintain, design and implement a comprehensive U.S. benefits strategy to attract, retain, and motivate employees.
Develop appropriate communication strategy and communication materials to support employee understanding.
Prepare and communicate information to employees and former employees about benefit programs, procedures, changes, and government-mandated disclosures.
Revise and reissue employee and plan communication in a timely manner, such as new hire and open enrollment materials, SAR, SPD, SMM and other ERISA documents that require distribution, and Medicare Part D notices.
Maintain relationships with broker/consultant and benefit vendors, creating a positive working relationship. Escalate vendor concerns for resolution.
Identify inefficiencies and make recommendations for programs. Ensure all plan documents and Summary Plan Descriptions are complete and updated.
Manage the benefit enrollment and change process including open enrollment and new or changed benefit plans.
Oversee execution of 401(k) plan audits and testing.
Analyze claim reports for large claims, trends, or discrepancies and communicate as needed.
Promote open and transparent communication channels within the company. Recognize and celebrate employee achievements. Participate in engagement strategies to nurture a positive work culture. Partner with the employee experience team to monitor the motivation of employees to ensure a high level of employee engagement. Creating plans and projects to increase employee involvement in wellness activities.
Partner with the HRBP on the evaluation of positions and the application of existing job classifications, assignment of job levels, salary ranges, and FLSA status to positions. Makes recommendations for revisions and/or changes.
Partner with the HRBP or lead annual market surveys and recommendations regarding changes in salary plans; oversee all activity related to compensation surveys throughout the year and audit survey output, market trends, and market competitive pay positions to ensure salary plans meet overall company goals and objectives.
Maintain monthly ACA compliance data and prepare annual IRS tax reporting for approval and submission. Support preparation of the annual 5500 reporting for approval and submission.
Produce people analytics reporting as needed.
Ensure total rewards programs comply with U.S. local, state, and federal legal requirements. Maintain current knowledge of and analyze U.S. government regulations related to, but not inclusive of ERISA, PPACA, FMLA, HIPAA and COBRA. Remain abreast of current and emerging benefit program trends and prevailing practices among similar organizations; communicate suggested changes to management.
Maintain documentation of current processes and procedures required for the administration and communication of all employee benefits, updating as necessary. Use independent decision-making authority to resolve benefit issues.
Participate in HR and payroll system upgrades, testing, and implementations. Perform miscellaneous duties as assigned.