Benefits Manager
About The Position
The HR Benefits Manager is responsible for the design, administration, and ongoing management of the company’s employee benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, flexible spending plan and 401(k) plan) supporting a diverse workforce that includes corporate staff and field employees. This role ensures that benefit offerings are competitive, compliant, cost-effective, and aligned with the company’s operational needs and culture within the construction industry. The Benefits Manager serves as the primary subject-matter expert for health and welfare plans, retirement programs, leave administration, and benefits compliance, while acting as a strategic partner to HR leadership, finance, legal and external brokers and vendors.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field;
- 7+ years of progressive experience in employee benefits administration, preferably within construction, real estate or a project-based industry
- Strong working knowledge of medical, dental, vision, life, disability, 401(k), and leave programs
- Experience managing open enrollment, vendor relationships, employee communications, and benefits-related compliance
- Experience with HRIS and benefits platforms (e.g., UKG)
- Excellent communication and interpersonal skills, with the ability to clearly explain complex benefits information to a diverse employee population
- Highly organized with exceptional attention to detail and strong follow-through
- Analytical mindset with the ability to interpret benefits data, resolve discrepancies, and identify trends
- Ability to handle sensitive and confidential information with professionalism and discretion
- Proactive problem-solver who can independently manage competing priorities and escalate issues appropriately
- Proficiencies in Microsoft Office (Excel, Word, and PowerPoint), as well as familiarity with HRIS systems
- Knowledge of Adobe Acrobat and PDF
- Strong analytical and problem‑solving skills
- Excellent written and verbal communication skills
- High level of discretion and confidentiality
- Ability to balance strategic thinking with hands‑on execution
- Strong project management and organizational skills
Nice To Haves
- CEBS, SHRM-CP/SHR-SCP or similar certification preferred;
Responsibilities
- Responsible for managing and administrating the benefits programs in partnership with our benefits vendors. This includes managing the day-to-day relationships with vendors (i.e., carriers, brokers, etc.), researching, troubleshooting, and resolving escalations for benefits inquiries;
- Evaluate benefits offerings annually to ensure market competitiveness, cost control, and alignment with workforce needs;
- Lead annual open enrollment planning, execution, and employee communications;
- Serve as primary liaison with benefits brokers, insurance carriers, and third-party administrators;
- Support benefit renewals, claims analysis, and cost-containment strategies;
- Coordinate vendor performance reviews and resolve escalated employee issues;
- Ensure compliance with all federal, state, and local regulations, including ERISA, COBRA, ACA reporting, State-specific leave and benefits requirements (e.g., paid family leave, disability);
- Partner with Legal and Finance on plan documentation, audits and filings;
- Act as escalation point for complex employee benefits questions and issues;
- Develop clear, accessible benefits communications for both office-based and field employees;
- Partner with HR Business Partners on employee lifecycle events impacting benefits (hires, terminations, leaves of absence);
- Maintain benefits data accuracy across HRIS and vendor platforms;
- Produce benefits metrics and reporting for HR leadership (participation, utilization, cost trends);
- Support optimization of HRIS and benefits administration tools;
- Partner cross-functionally with Payroll, Finance, Legal, and Operations to establish process efficiencies;
- Provide guidance and training to employees on benefits processes;
- Support broader HR and Total Rewards initiatives as needed.
- Manage the implementation and roll-out of new and/or current initiatives for the wellness program
- Keep abreast of current legislation and health care industry and its effect on employee benefits and employer compliance requirements
- Maintain Summary Plan Descriptions for all benefit plans
- Conduct benefits orientation for new hires
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What This Job Offers
Job Type
Full-time
Career Level
Manager
