Benefits Manager - Human Resources

Commonwealth of Massachusetts•Boston, MA

1d•Hybrid

About The Position

The Committee for Public Counsel Services (CPCS), the public defender agency of Massachusetts, is seeking a Benefits Manager to oversee all aspects of Leaves of Absence and reasonable accommodations, serves as the Agency GIC Coordinator, and manages SMART Plan administration. This position is eligible for a hybrid work schedule with a minimum of two days per week in our Boston Office. In this role, you would join a strong, experienced HR team supporting an organization of passionate professionals providing legal services to indigent clients in Massachusetts. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all.

Requirements

A Bachelor's degree in a related field; at least five (5) years of HR benefits experience of increasing responsibility; proficiency with the Commonwealth Enterprise Systems or similar systems; advanced knowledge of Microsoft Office, including Access and Excel; strong analytical and problem-solving skills; excellent communication and interpersonal skills; or an equivalent combination of education, experience, and skills.

Nice To Haves

Prior Commonwealth benefits and leave administration experience preferred.
Proficiency in Microsoft Office systems, including Word, Excel, Access, Power Point, Windows, and the Internet required. Knowledge of PeopleSoft HRIS preferred
Excellent communication skills, both verbal and written
Ability to establish rapport and communicate effectively with all levels of the organization
Knowledge of both Federal and State FMLA, ADA, ACA and EEO regulations
Exercise sound, independent judgment, and discretion
Demonstrated ability to multi-task, performing multiple tasks independently and concurrently
Two to three years of supervising, mentoring, or training experience
Ability to take initiative, to work well independently and as a team member
Adherence to confidentiality, use of tact, discretion, and good judgment
Demonstrated skills in organization, problem-solving, and attention to detail.

Responsibilities

Providing daily supervision of Benefits staff including completing annual performance evaluations and promoting staff professional development
Ensuring compliance with CPCS HR policies, procedures, and applicable statutes in matters pertaining to Benefits and Leave Administration
Managing all leaves of absence including ensuring requested leaves are examined for eligibility, applying rules regarding paid and unpaid time, ensuring appropriate documentation and forms are completed and reviewed for approval, and creating and maintaining leaves of absence reports
Serving as CPCS’ GIC coordinator and managing all benefit programs including the roll-out of annual open enrollment
Managing and processing reasonable accommodation and alternative work schedule requests
Working closely with the HR Payroll team to manage and process benefit-related deduction issues and adjustments
Serving as the SMART Plan coordinator to oversee and administer CPCS employees into the SMART Plan
Managing the workers’ compensation process, including ensuring that workplace injuries are reported and all required forms are completed
Managing and determining eligibility for the Sick Leave Bank
Partnering with other HR managers to understand all necessary work stream impacts and needs as well as to ensure clear communication of Department purpose, objectives, and achievements
Supporting the HR Recruiting & Hiring Team to ensure that new hire orientation content is up to date and relevant and all applicable benefits information is provided to new hires
Serving as a primary resource to employees and HR team members on complex issues related to leaves, accommodations, as well as the MA State Retirement system
Remaining up to date with applicable laws, acts, and policies and communicating with CPCS staff about any benefit changes
Creating and managing training programs on benefits, leaves, and accommodations, in collaboration with the HR Training Team
Assisting with other HR functions as needed, including fiscal year closing/opening, updating policies and procedures
Other duties as assigned.