Benefits Manager

NearU, and Affiliate Regional HVAC Branches•Charlotte, NC

2d•Hybrid

About The Position

NearU is a people-centric, process-driven, and technology-enabled customer service platform dedicated to revolutionizing the home services industry by vastly improving the customer and employee experience. The Benefits Manager will lead the administration and optimization of our employee benefits, wellness and leave programs. This role is critical in ensuring our benefits offerings are competitive, compliant and aligned with our strategic goals and employees wellbeing across multiple states within the NearU footprint. This role is four days on-site at our Charlotte Branch Service Center office. Located at 2550 West Tyvola Road Charlotte, NC.

Requirements

5+ years of experience managing benefit vendors and working with brokers.
Analytical and process-oriented
Excellent verbal and written communication skills.
Bachelor’s degree in related field
Advanced skills in HRIS and benefit portals, Dayforce a plus
Must have a high level of interpersonal skills to handle sensitive and confidential information/situations.
Deep understanding of benefit laws; experience administering benefits in multiple locations across multiple states.
Strong organizational skills, with excellent attention to detail.
Ability to manage multiple priorities in a fast-paced environment and work with limited oversight.
Proficient in MS Office Suite, with advanced skills in Microsoft excel.

Responsibilities

Manages all aspects of benefits administration and program development for health plans, retirement plans and wellness. Works with CPO to prepare program strategy recommendations for leadership team.
Trusted advisor to the field HR team and managers.
Conducts monthly billing and reporting process
Partners with benefit brokers and 401k consultants to ensure we comply by all laws and we offer strong programs.
Prepares and coordinates the annual open enrollment process, including full involvement in the renewal process.
Manages the third-party benefit provider to ensure proper file management to our vendors and appropriate support to our employees.
Manages the leave of absence programs through our vendor and in partnership with our field HR leaders.
Ensure compliance with all federal, state and regulatory standards & laws as well as Internal Controls and procedures governing the benefit program. Prepares, reviews and files required health and welfare regulatory documents, including but not limited to Form 5500, Summary Annual Reports, ACA reporting and other federal and state mandated filings, ensuring accuracy, timeliness and compliance with ERISA, IRS, DOL and applicable regulations. Maintain knowledge of trends, best practices, and regulatory changes.
Provide timely support to employee inquiries or escalated issues.
Review and analyze benefit reports and provide updates to business as appropriate.
Manages in partnership with payroll manager the annual merit process including market assessments.
Manages in partnership with the CPO companywide bonus incentives.
Assist with projects and tasks as assigned.