Benefits & Leave Specialist

DAIOHS U.S.A., INC.•Oakbrook Terrace, IL

2d•$60,000 - $70,000•Onsite

About The Position

At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Benefits & Leave Specialist to join our growing team! Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence—and let’s brew success together! What you’ll be doing? – The Role As the Benefit & Leave Specialist you’ll be responsible for administering employee benefit programs and managing leave of absence processes while ensuring compliance with federal, state, and local regulations across multiple states. This position plays a critical role in delivering a positive employee experience, supporting managers, and ensuring accurate, timely, and compliant benefits and leave administration.

Requirements

Minimum of 3 years of experience in benefits administration and leave of absence management
Strong working knowledge of FMLA, ADA, and multi-state leave laws
Experience working with HRIS and benefits administration systems. Paylocity exp preferred
High attention to detail with strong organizational and follow-up skills
Ability to handle sensitive information with discretion and professionalism
Excellent communication skills and a customer-service mindset

Responsibilities

Administer and support company benefit programs, including medical, dental, vision, life, disability, HSA/FSA/HRA, and voluntary benefits
Serve as the primary point of contact for employee benefit questions, enrollments, life events, and coverage changes
Coordinate annual open enrollment, including employee communications, system updates, and carrier file feeds
Partner with payroll to ensure accurate deductions and timely updates
Audit benefit enrollments and resolve discrepancies
Administer leave of absence programs including FMLA, state paid family/medical leave, CFRA (where applicable), ADA-related leaves, workers’ compensation coordination, and company medical leaves
Guide employees and managers through the leave process, including eligibility, documentation, timelines, and return-to-work procedures
Track and maintain accurate leave records and ensure timely notices and required documentation are provided
Collaborate with third-party leave administrators when applicable
Ensure compliance with federal, state, and local employment and benefits laws across multiple states
Maintain accurate records in the HRIS and generate reports related to benefits and leave usage
Assist with audits, policy updates, and HR projects as needed
Support a growing, multi-state organization with evolving HR needs