Role Overview We’re expanding our fully remote team and seeking reliable individuals who enjoy working with people and communicating clearly. This position involves assisting members who have already requested information , helping them understand available options through virtual support and online meetings. This role is a great fit for someone who values consistency, professionalism, and delivering a smooth, positive experience in every interaction. Who We Are Our organization has supported working professionals and union-connected members across North America for decades. We focus on providing long-term solutions designed to support families during career changes, retirement, or periods when standard workplace benefits are no longer available. With a strong foundation built on transparency, ethical practices, and financial stability, we invest heavily in training and development. Team members are given the tools, guidance, and support needed to build lasting careers—not just short-term roles. What You’ll Be Doing Connecting with members who have requested follow-up information Hosting virtual appointments and online presentations Explaining program details in a clear, easy-to-understand way Supporting members through digital forms and enrollment steps Maintaining accurate records in internal systems Adhering to quality guidelines and compliance standards Taking part in ongoing training, coaching, and leadership development What’s Included Weekly compensation with bonus incentives Defined advancement paths and leadership opportunities Flexible scheduling 100% remote work environment Residual income opportunities Full health coverage Personalized onboarding and ongoing mentorship Access to annual incentive and travel programs Collaborative, growth-focused team culture What We’re Looking For Strong communication skills (verbal and written) Organized, dependable, and self-motivated individuals High school diploma required (post-secondary education is a plus) Background in customer service, retail, or call centers helpful—but not required
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED