Benefits Enrollment Coordinator

Gallagher•Waverly, IA

16h

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Join Gallagher, a global leader in insurance and risk management, as a Benefits Enrollment Coordinator. In this role, you'll be part of a team that values collaboration, innovation, and service excellence. You'll help clients navigate their benefits enrollment process, ensuring they feel supported every step of the way. How you'll make an impact Be the go-to person for managing benefits enrollment for an assigned group of accounts. Ensure clients' needs are met with care and efficiency by building strong relationships Work closely with your team to deliver tailored solutions, guide clients through renewals, and help them access additional services. Directly contribute to client satisfaction, retention, and Gallagher's reputation for excellence. About You Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required.

Requirements

Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
Producer's License.
Ability to travel up to 25% of the time.
Proficiency in Microsoft Office.
Appropriate licensing as required.

Nice To Haves

Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.
Experience in account management or benefits coordination.
Proficient in using technology as a tool to maximize productivity and quality.
Strong written and verbal communication skills.
Comfortably engages others in consultative discussion.
Effectively manages/balances multiple and sometimes competing priorities.
Works in a self-directed manner.
Ability to explain complex processes in simple terms.
Strong organizational skills to manage multiple accounts effectively.
A collaborative mindset and a passion for helping clients succeed.
Commitment to delivering high-quality service every day.

Responsibilities

Be the go-to person for managing benefits enrollment for an assigned group of accounts.
Ensure clients' needs are met with care and efficiency by building strong relationships
Work closely with your team to deliver tailored solutions, guide clients through renewals, and help them access additional services.
Directly contribute to client satisfaction, retention, and Gallagher's reputation for excellence.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program