Benefits Eligibility Advocate

Brightli • Independence, MO

15d

About The Position

Join our compassionate, collaborative team as a Benefits Eligibility Advocate, where you will empower individuals and families to access essential healthcare coverage through Medicaid. This important role offers the opportunity to make a positive impact on the lives of vulnerable populations by providing education, guidance, and direct support throughout the enrollment and renewal process. Ideal candidates will possess strong organizational skills, empathy, and a customer service mindset. Your contributions will help ensure compliance with Medicaid policies while supporting revenue cycle operations. In this position, you will serve as a vital liaison between clients, team members, and the Family Support Division (FSD), assisting with accurate and timely documentation to facilitate healthcare access for those in need. This position offers… Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement – Company paid for work functions requiring travel Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Requirements

• High school diploma or equivalent required.
• Two years of experience in benefits advocacy, Medicaid enrollment, healthcare access, or a related role.
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• Current driver’s license, acceptable driving record, and current auto insurance.

Nice To Haves

• Associate degree in social services, healthcare administration, or related field preferred.
• Experience working with diverse populations in healthcare, social services, or community-based settings is strongly preferred.

Responsibilities

• Educate clients about Medicaid benefits, coverage options, and enrollment responsibilities.
• Assist eligible clients by completing and submitting initial benefit applications.
• Monitor application status and follow up with the Family Support Division (FSD) to ensure timely processing of benefits.
• Review Medicaid Reauthorization Reports and schedule client appointments for renewals.
• Ensure accurate and timely submission of required documentation to the Family Support Division.
• Coordinate the Medicaid application process with direct care staff to ensure accuracy.
• Regularly check Medicaid status for assigned clients and report lapsed coverage as directed.
• Act as a liaison between clients, staff, and the Family Support Division to resolve questions or concerns.
• Stay informed on Medicaid regulations, policies, and guidelines to ensure compliance.
• Perform all other duties as assigned.

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees