Benefits Counselor

Sound•Seattle, WA

3d•Onsite

About The Position

Overview Opportunities abound at Sound Behavioral Health Sound is growing and we are hiring a benefits coordinator in Seattle, WA at our facility in the Fremont neighborhood! Sound is one of King County’s most comprehensive providers of quality mental health and addiction treatment services, supporting our area’s most vulnerable populations. A central tenet of our work is Reaching Recovery, an evidence-based clinical care model. The benefits coordinator is responsible for assessing and assisting clients with the application process to acquire Social Security Income (SSI) and Social Security Income-related benefits. This person will also conduct outreach to identify program participants needing assistance and will establish and maintain positive relationships with area healthcare providers, service organizations, and government agencies. Schedule: Monday-Friday 7:00 AM- 3:30 PM or 8:00 AM- 4:30 PM Location: 3515 Woodland Park Ave N Seattle, Washington 98103 United States Accepting applications until January 26th, 2026!

Requirements

High school diploma or general education degree (GED) is required.
No experience is required if the educational level is AA or above.
Minimum 2 years' experience in human services or with special needs population required, if the educational level is high school or GED.
Strong commitment to working with individuals with a mental illness/personal care need.
Excellent communication skills, both written and verbal.
Good problem-solving skills.
Willingness to be flexible and work varied hours.
Willingness to work as a team.
Ability to learn new tasks and skills quickly.
Ability to prioritize and manage multiple tasks effectively.
Ability to work independently and be a self-starter.
Ability to manage crisis effectively.
A current Nursing Assistant Certification or current Home Care Aide Certification credential with Washington State needs to be obtained.
Must be able to obtain a Washington State Agency Affiliated Counselor credential within the first 60 days of hire.
Washington State driver's license and insurable driving record are required.
Must successfully pass criminal background checks.
Acquire and Maintain current First Aid and CPR cards.
Acquire and Maintain a current Food Handler's Permit.
Submit to a TB test with acceptable results.
Completes required Boarding Home "Mental Health Standards of Care" training as prescribed in WAC.

Nice To Haves

AA/AS in Behavioral Sciences preferred.

Responsibilities

Guide clients through benefit applications and the necessary paperwork.
Assist clients with Medicaid spend down.
Conduct client assessment for potential eligibility for disability SSI/SSI-related benefits.
Assist individuals via meetings, electronic communication, and telephone to develop and file an electronic Social Security Administration (SSA) disability benefits application for Social Security Income (SSI) and Social Security Disability Insurance (SSDI) and monitor the status of submitted applications.
Establish a list of case needs and complete online and hard copy documentation related to client benefit applications.
Develop collaborative relationships with the SSA, medical providers, Care Managers, legal representatives, and individuals eligible for SSI/SSI-related benefits.
Obtain and organize all pertinent medical evidence and draft reports as part of the SSA application for SSI/SSI-related benefits.
Interview members for medical and functional summary reports.
File appeal documents as needed and collaborate with SSA and Department of Disability Services on reconsideration of cases.
Research and remain current on applicable rules and regulations with regard to SSI/SSI-related application and benefits.
Provide outreach and basic need connections for members experiencing issues with housing and food and needing medical attention.
Link members with appropriate community support systems during and following the SSI/SSI-related application process to ensure a broad continuum of care.
Learn and interpret eligibility policies and procedures with regard to Medicaid-related benefits and services and perform screening activities.
Accurately maintain all member records and documents and track all activity for each case.
Assist with tracking clients for scheduled and ad hoc reporting.
Adhere to all state and federal privacy regulations, including HIPAA, and to Sound policies and agreements regarding confidentiality, privacy and security.
Other duties as assigned.

Benefits

100% Paid Medical & Dental Insurance
Full time Team Member and child(ren) coverage until child's 26th birthday
Spouse/Domestic Partner coverage available (team member pays full cost)
Paid Life Insurance 2x annual salary + additional $25,000
Long Term Disability Insurance (60% monthly salary)
100% premiums paid by Sound
18 Days of Paid Rest and Relaxation (Vacation) - beginning first year
12 Days of Paid Sick Leave
9 Days of Paid Holidays
Health Savings Account (HSA)
Flexible Spending Accounts (FSA) for health care (limited) and dependent day care costs (pre-tax)
Employee Assistance Plan (EAP)
The Standard Sound retirement plan: 401(k) plan (organization contribution) – Sound contributes 3% to team members' plan even if you don’t. Team members are 100% vested; team members may contribute to their own plan
Paid Training
Free in-house professional training and $400 annually + 3 paid days off-site training
Public Service Loan Forgiveness (PSLF)
Service Award - at 5,10,15,20 & 25 years of service