Benefits Coordinator

University of Akron • Akron, OH

2d

About The Position

Essential Functions: 40% Program Administration: Educate and advise employees on available coverage under health and leave benefits, sick and vacation policies and benefits and tuition remission policies. Answer inquiries made through phone, email and Workday Help. Function as a liaison between vendor and employee and department and employee when appropriate (ex: workers compensation/leaves of absence). Compile and maintain required benefit records and documents. Assist employees with enrollment in benefit coverage when required. 40% Benefit Maintenance: Complete required benefit maintenance functions such as reconciliation between HRIS system reporting and appropriate benefit plan eligibility, leave and sick or vacation time adjustments, tracking and reconciliation between HRIS system and vendor system for all benefit and leave programs. Review and track tuition remission requests each semester, working internally with the Bursar and Finance office to ensure appropriate benefit application. Identify and investigate discrepancies and workplace issues and make recommendations for solutions. 10% Benefit Administration: Process weekly/monthly billing, invoicing and account reconciliation. 10% Assist with special projects or programs including covering other team members during vacation/sick days Additional Position Information: Education: Requires a relevant Bachelor's Degree. Experience: Requires a minimum of 2 years’ experience working in an office environment, preferably in a benefit or HR setting. Computer skills to include word processing, spreadsheets, and database capabilities required. Attention to detail, strong customer service skills and ability to work independently required. Ability to interpret, communicate, and present complex and technical concepts verbally and in writing required. Compensation: The compensation for this position is commensurate with experience. The starting salary for this position is $47,950. Application Instructions: To be considered for this position, please complete the online application and include your resume. Application Deadline: Review of applicants will begin on April 7, 2026. FLSA Status (exempt/nonexempt): United States of America (Exempt) Union Affiliation (if applicable): For assistance with your application or attachments, please contact the Human Resources representative listed: Natasha Kuzmina Email: [email protected] ________________________________________________________________________ Background Check Statement The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search. Non-Discrimination Statement The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans. State of Residence Statement It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio. The University of Akron empowers our people to flourish by delivering an applied and community-connected educational experience and cultivating research excellence. Leveraging our passion and expertise, we create innovative academic opportunities, support the well-being of our students and employees, and prioritize community embeddedness and engagement to impact lives through transformative experience. Through this focus, UA aspires to be the leader in community-focused higher education. The University of Akron is a lifelong learning partner, recognizing and valuing diverse learning experiences and combining traditional classroom experiences with innovative and robust approaches. As Zips, we prioritize the well-being of our students and employees, cultivate a culture and community where all can flourish, and act as responsible stewards of our resources and infrastructure by leveraging data to differentiate our processes and systems. We leverage our urban campus as a responsive and reliable partner to identify and meet the needs of the region. We intentionally contribute to economic and workforce development and civic life through research, innovation and engagement to provide community-embedded experiential learning opportunities that will enhance the UA experience for all students. We welcome candidates who are passionate about shaping and inspiring the next generation of thinkers, experts, artists and leaders. For more information about The University of Akron or the Akron community please visit our About UA page. The University of Akron offers a competitive total compensation package comprised of a competitive salary and comprehensive benefits for eligible employees including medical, dental, vision, short and long-term disability, life insurance, and paid leave of absences including time off for illness, vacation, and maternity or paternity leave. In addition, eligible employees and their dependents are provided tuition remission. All staff and eligible non-bargaining unit faculty have the option to request a Flexible Work Arrangement (FWA). The University of Akron participates in state retirement systems and offers alternative retirement options with competitive employer contributions. Optional investment opportunities are available including deferred compensation programs (403(b) and 457(b)). Please visit our benefits home page for more information.

Requirements

• Requires a relevant Bachelor's Degree.
• Requires a minimum of 2 years’ experience working in an office environment, preferably in a benefit or HR setting.
• Computer skills to include word processing, spreadsheets, and database capabilities required.
• Attention to detail, strong customer service skills and ability to work independently required.
• Ability to interpret, communicate, and present complex and technical concepts verbally and in writing required.

Responsibilities

• Educate and advise employees on available coverage under health and leave benefits, sick and vacation policies and benefits and tuition remission policies.
• Answer inquiries made through phone, email and Workday Help.
• Function as a liaison between vendor and employee and department and employee when appropriate (ex: workers compensation/leaves of absence).
• Compile and maintain required benefit records and documents.
• Assist employees with enrollment in benefit coverage when required.
• Complete required benefit maintenance functions such as reconciliation between HRIS system reporting and appropriate benefit plan eligibility, leave and sick or vacation time adjustments, tracking and reconciliation between HRIS system and vendor system for all benefit and leave programs.
• Review and track tuition remission requests each semester, working internally with the Bursar and Finance office to ensure appropriate benefit application.
• Identify and investigate discrepancies and workplace issues and make recommendations for solutions.
• Process weekly/monthly billing, invoicing and account reconciliation.
• Assist with special projects or programs including covering other team members during vacation/sick days

Benefits

• competitive salary
• comprehensive benefits for eligible employees including medical, dental, vision, short and long-term disability, life insurance, and paid leave of absences including time off for illness, vacation, and maternity or paternity leave
• tuition remission
• Flexible Work Arrangement (FWA)
• state retirement systems and offers alternative retirement options with competitive employer contributions
• deferred compensation programs (403(b) and 457(b))

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees