Benefits Call Center Representative
About The Position
As a Benefits Call Center Representative at Conduent, you’ll have an opportunity to work in customer service. You will be surrounded by a culture that recognizes each person’s contributions. Each day, you’ll feel challenged and know you are making a difference in the lives of millions. About the Role: Responsible for managing inbound calls throughout your entire shift Effectively utilize multiple tools and more than ten systems to accurately and efficiently assist travelers Handle emails and process requests while multitasking in a fast-paced environment Collaborating with the team
Requirements
- Have a High School Diploma, or equivalent
- Be able to successfully pass a criminal background check
- Must have strong customer service mindset with clear, professional communication and the ability to follow instructions accurately
- Must have the ability to navigate multiple systems and priorities while quickly learning new processes in a fast-paced environment
- Must have exceptional attention to detail with a collaborative approach to achieving shared team goals
Responsibilities
- Responsible for managing inbound calls throughout your entire shift
- Effectively utilize multiple tools and more than ten systems to accurately and efficiently assist travelers
- Handle emails and process requests while multitasking in a fast-paced environment
- Collaborating with the team
Benefits
- Paid Training
- Career Growth Opportunities
- Full Benefit Options
- Great Work Environment
- health insurance coverage
- voluntary dental and vision programs
- life and disability insurance
- a retirement savings plan
- paid holidays
- paid time off (PTO) or vacation and/or sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
