Benefits and Leave Coordinator - Birmingham, AL (Hybrid)

America's Thrift Stores•Irondale, AL

1d•Hybrid

About The Position

The Benefits and Leave Coordinator is responsible for performing a broad range of clerical and technical duties related to employee benefits and leave administration. This critical role serves as a primary resource for employees by providing exceptional customer service and responding to inquiries regarding benefits and leave programs. The position also supports the accurate and compliant administration of benefits and leave processes across all store locations.

Requirements

High school diploma or equivalent required.
Minimum of two (2) years of experience in employee benefits administration, retirement plans, and leave of absence management.
Working knowledge of applicable federal, state, and local laws and regulations, including FMLA and ADA.
Strong ability to communicate effectively with employees, coworkers, and business contacts in a courteous and professional manner.
Ability to work efficiently under pressure, meet deadlines, and maintain professionalism in a fast-paced environment.
Demonstrated ability to prioritize tasks, work independently, and manage multiple responsibilities with minimal supervision.
Ability to exercise sound judgment and discretion without direct oversight.
Proven ability to handle sensitive and confidential information with integrity.
Valid driver’s license with a clean driving record.
Successful completion of background check, motor vehicle check, and drug screen.

Responsibilities

Serve as the first point of contact for employee inquiries related to benefits and leave programs, providing timely, accurate information and resolving issues as needed.
Assist employees with benefits enrollment, including coordinating enrollment meetings, distributing materials, and explaining available plan options.
Coordinate with benefits providers to ensure accurate and timely processing of enrollments, changes, and terminations.
Maintain accurate and up-to-date records of employee benefits enrollment, eligibility, and coverage changes within the HRIS.
Support the planning, coordination, and communication of open enrollment periods and wellness initiatives.
Assist with annual benefits renewal processes.
Collaborate with Payroll team members to ensure benefit deductions and updates are accurately reflected in employee records.
Audit benefits data and prepare reports related to benefits utilization, costs, and trends, as needed.
Manage and ensure compliance with all leave of absence processes, including timely reporting, documentation collection, and required follow-ups.
Accurately track and document all leaves of absence, including FMLA, within the HRIS.
Reconcile and update 401(k) transactions and process plan changes as required.
Assist with 401(k) audits and related compliance activities.