Benefits and Absence Partner

Portland Community College•Sylvania, OH

About The Position

Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. PCC has four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area. Our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community. While serving this community, PCC offers employment to individuals residing in the states of Oregon and Washington. Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward. We also strive to ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at [email protected] . Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington. The PCC Total Rewards team is seeking a Benefits Partner to join our team. The Benefits Partner contributes to the implementation of PCC’s comprehensive benefits and leaves programs as a member of the Total Rewards team. This includes coordinating benefits services and offerings, providing support to a diverse workforce around programs and offerings, and ensuring benefits programs are compliant with related laws and policies. Day-to-day responsibilities focus on processing a variety of complex forms, ensuring compliance with applicable policies, procedures, laws, and regulations; providing technical guidance and expertise to employees, and other duties as assigned. The incumbent will be part of a strong team providing excellent customer service to our internal and external clients, and collaborates with other People, Strategy, Equity and Culture Division staff on complex benefits related issues.

Requirements

High School diploma or equivalent
Two years of experience working in a Benefits and/or Absence specific Human Resource position
Exceptional customer service skills including the ability to understand needs and challenges, explore potential options, respond with empathy, and tailor support and resources to best support the needs of the situation.
Good organization, follow through and time management skills; ability to prioritize and meet deadlines; accomplish work in order of priority while professionally maintaining composure and effectiveness under pressure and changing conditions.
Experience establishing and maintaining effective working relationships with individuals from diverse backgrounds and levels in an organization.
Outstanding attention to detail to review, process, and provide information with accuracy, consistency, and in compliance with laws, policies, and procedures.
Understanding of protected health information confidentiality regulations, ability to communicate confidentially and maintain confidential records.

Responsibilities

coordinating benefits services and offerings
providing support to a diverse workforce around programs and offerings
ensuring benefits programs are compliant with related laws and policies
processing a variety of complex forms
ensuring compliance with applicable policies, procedures, laws, and regulations
providing technical guidance and expertise to employees
providing excellent customer service to internal and external clients
collaborating with other People, Strategy, Equity and Culture Division staff on complex benefits related issues

Benefits

Comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs
Oregon PERS contribution - PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP
Tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement
PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions
Free access to the sport centers / campus gymnasiums, performing arts, and cultural events
Conference and events rental space - Employees receive 50% off when on-campus for personal events
14.67 hours of vacation leave per month
1 day of sick leave per month
12 paid holidays
PCC Winter Break (when College is Closed)
24 hours of personal leave per year