Benefits Analyst

City and County of Denver • Denver, CO

6d • Hybrid

About The Position

About Our Job Who We Are The Office of Human Resources (OHR) provides essential services and support to the 13,000 employees and more than 40 agencies that make up the City and County of Denver. OHR touches every City department and supports every employee, from the moment they file a job application, to the day they retire, and everything in between. We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, and the people around you to the next level. What We Offer The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $63,679.00 - $84,375.00/year, based on experience and education. We also offer generous benefits for full-time employees which include but are not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 140 hours of PTO earned within first year + 13 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date Location The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site three days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days. What You’ll Do The Office of Human Resources (OHR) is seeking a customer-service focused Benefits Analyst to join our team. The Benefits Analyst is responsible for all benefit administration functions for the employee population within the City and County of Denver. Denver currently offers a generous benefit package to over 13,000 employees and their 20,000 dependents. In this position, you would join a team of four other Benefit Analysts and two Wellness Program Analysts. This is a great opportunity for someone interested in starting or growing their career in benefits administration.

Requirements

• Customer focused; willing to assist employees via email, phone, and in-person when necessary
• Ability to work efficiently through frequent interruptions
• Thrives in a team environment; ability to navigate frequent overlap of duties with the other staff members
• Availability to work in hybrid work environment efficiently and effectively. Monday – Friday 8:00 AM - 5:00 PM
• Proficiency in Microsoft Office.
• Education requirement: Bachelor's Degree in Business Administration, Human Resources, or a related field.
• Experience Requirement: Two (2) years of experience in a benefits, or human resources environment.
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for each year of the minimum experience requirements.
• License/Certification Requirement: None

Nice To Haves

• Experience in Workday, and vendor website portals a plus
• Willingness to expand knowledge of benefit administration through continuous education opportunities coordinated by the department

Responsibilities

• Answers employee inquiries about all the City of Denver’s benefits, including, medical, dental, vision, health savings accounts, flexible spending accounts, life insurance, disability plans, transit pass and other supplemental plans
• Monitors and processes employee-initiated benefit election changes in Workday (the City’s HRIS system); follows internal procedures and applicable state and federal laws before approving changes
• Establish recurring, frequent benefit orientation sessions, both virtually and on-site at various City locations to educate employees on benefit information.
• Establishes and maintains effective working relationships with multiple benefit plan vendors and serves as a liaison between employees and providers concerning non-routine questions; resolves problems and misunderstandings, enters emergency enrollment changes, and coordinates the required flow of information and documentation
• Scans and files documentation for records
• Assists with monthly billings to employees and reconciles accounts
• Schedules, plans, and assists with the annual open enrollment fairs
• Weekly reconciliation of vendor discrepancy reports
• Various Workday system audits
• Management of the alternative transit pass program

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 13 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level