Position Summary: Under the general supervision of the Manager, Benefits Operations, the Benefits Analyst plays a key role in benefits reconciliations, reporting and analytics, process improvements, system testing, and ensuring benefits compliance. This position supports the resolution of employee benefit inquiries and claims, and is actively involved with the operation of the HRIS as it relates to benefits, reporting, and system processes. Key Responsibilities: Analyze and understand the flow of employee benefits data, developing internal procedures to streamline processes and increase efficiency. Actively participate in the design, testing, and implementation of the benefits enrollment system, Open Enrollment process, and benefits Self-Service features. Develop functional test scripts to ensure system functionality and data accuracy. Support testing of the HRIS benefits module to ensure accurate benefit reporting and meet ad-hoc data requirements. Develop an understanding of Life Events and the benefits enrollment process. Analyze and merge data files using VLOOKUP's and pivot tables; create interface files and collaborate with Business Analysts and benefit vendors to address escalated system issues. Reconcile, approve, and ensure timely and accurate payment of all benefits billing invoices. Work closely with Finance, Accounting, and Payroll departments to research discrepancies between enrollment and deductions. Participate in accounting audits related to benefits, ensuring timely payments. Review, research, and resolve errors in reports generated by benefit vendors. Assist in developing and implementing new processes and procedures; update benefits forms, templates, and policies as needed. Oversee employee enrollment processes, including annual Open Enrollment and new hire benefits enrollment. Assist employees with benefit-related inquiries, develop effective solutions, and determine the best course of action to resolve customer service issues. Contribute to or lead other HR and benefits-related duties and projects as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level