Benefits Administrator

Operation PAR, IncPinellas Park, FL
4d

About The Position

Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health disorders. PAR has been providing comprehensive behavioral health treatment in west Florida since 1970 through advocacy, education, clinical services, and research. The benefits administrator position is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, accidental death and dismemberment, wellness, EAP, retirement plans, etc.). This position provides excellent customer service. The administrator supervises and monitors benefits administration. Requires technical knowledge in the areas of plan design, contract compliance, claims analysis, payment of benefits, ACA, HIPPA, COBRA and all levels of compliance.

Requirements

  • Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HRIS and benefits databases.
  • Project and team management/leadership skills and experience.
  • Proven ability to work effectively in a team environment with associates.
  • Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
  • Strong analytical skills and a thorough knowledge of plan designs.
  • Ability to understand, evaluate and make judgment on proposals (RFPs).
  • Knowledge of benefits contract language.
  • Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements.
  • Excellent communication and organization skills.
  • Attention to detail: Ensuring accuracy in record keeping and data management.
  • Bachelor's degree in human resource management, business administration or related field preferred, and experience preferred.
  • Valid driver's license or state ID card.
  • Must pass a level II background check and drug screen.

Nice To Haves

  • SHRM-CP or SHRM-SCP and CEBS professional designations preferred.

Responsibilities

  • Oversee the accurate and timely processing of the SAS’s benefit programs; reconciliation and payments to providers, enforcement of FMLA and COBRA requirements, the development of open enrollment material and the completion and accuracy of open enrollment. Serves as primary contact for plan vendors and third party administrators.
  • Plans and develops long term strategies for managing employee benefit programs; establishes schedules and methods for maintaining the employee benefits, wellness and deferred compensation programs; assist in the development of policies and procedures.
  • Evaluate and monitor current benefit programs and the efficiency and effectiveness of service delivery methods and procedures; recommend improvements and modifications; prepare various reports on operations and activities.
  • Develop and administer the employee benefits budget; prepare cost estimates for budget recommendations; submit budget justifications for modifications to the employee benefit programs; analyze claims and observable trends based on plan experience.
  • Prepare employee benefit policies and procedures, compose amendments to plan documents, draft staff summary reports and prepare various educational and promotional material.
  • Coordinate annual open enrollment of employees into benefit programs; answer complex questions regarding policies and procedures related to available benefit programs.
  • Works with consultant and staff to prepare proposal specifications, review and analyze proposals and prepare recommendations; review all benefit contracts for accuracy, monitor contracts to ensure compliance with negotiated terms and conditions.
  • Answer questions and provide information to employees; make presentations to employees; investigate employee complaints regarding benefit claims; and resolve complaints as needed.
  • Ensures compliance with applicable government regulations. Ensures timeliness and accuracy of required reporting and fees.
  • Coordinates daily benefits processing such as handling enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMSCOs, distributions, loans, hardships and compliance testing.
  • Performs plan audits. Prepare, collect and organize data for actuarial assessments.
  • Completes benefits surveys and review information obtained from the results; forecast trends; and develop recommendation for review by management.
  • Develops and coordinates the company’s wellness program and a variety of other programs related to employee benefits and employee health/fitness.
  • Performs other duties as required or assigned.

Benefits

  • 9 paid holidays per year
  • 3 weeks of PTO per year (on top of holidays).  PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
  • Medical/Dental/Vision/Life Insurance
  • 401k matching
  • Tuition reimbursement
  • Continuing education, reimbursement for professional certifications, licensure and qualified supervision.
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