Benefits Administrator

Aston Carter•Cleveland, OH

2d•$70,000 - $75,000•Onsite

About The Position

The Benefits Administrator will be responsible for managing benefits and leave administration, including system management, employee support, claims management, and compliance reporting. This role requires a comprehensive understanding of leave of absence functions, including federal, state, and employee-provided leave benefits. The successful candidate will ensure leave cases are administered and documented correctly and maintain strong communication with management, employees, and payroll teams regarding leave and return-to-work dates.

Requirements

Proficiency in human resources and benefits administration.
Experience in multi-state benefits management.
Experience working with over 500 blue-collar workers, ideally communicating benefits information.
Strong verbal and written communication skills.
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Advanced knowledge of HRIS software, with a preference for ADP.

Nice To Haves

Alignment with company mission, vision, and values.
Strong work ethic and commitment to achieving results.
Ability to adapt and work effectively with diverse team members.
Capability to perform in a fast-paced, high-volume environment.
Excellent time management, accountability, and prioritization skills.
Self-motivated, goal-oriented, and driven to achieve department goals.
Strong critical thinking and attention to detail.
Highly customer-centric with excellent relationship-building skills.
High level of professionalism and confidentiality.

Responsibilities

Provide benefits and leave administration, including system management and employee support.
Manage claims, enrollment, and compliance reporting.
Ensure accurate administration and documentation of leave cases.
Maintain effective communication regarding leave and return-to-work dates.
Partner with benefit vendors to ensure enrollment accuracy and perform regular audits.
Create and conduct company-wide benefit education sessions, including open enrollment and new hire orientations.
Provide real-time support on self-funded medical coverages and claims concerns.
Develop workflows and processes within the HRIS system to enhance automation and efficiency.
Offer timely support on complex leave and benefits questions.
Administer integration actions for acquired companies to ensure smooth transition of leave and benefits processes.
Perform other duties as assigned.