Benefits Administrator

Aston Carter•Cleveland, OH

3d•$70,000 - $75,000•Onsite

About The Position

As a Benefits Administrator, you will be responsible for managing benefits and leave administration. This includes system management, employee support, claims management, enrollment ownership, and compliance reporting. You will ensure accurate administration and documentation of leave cases, maintaining strong communication with management, employees, and payroll teams. You will partner with benefit vendors, perform regular audits for data integrity, and provide company-wide benefit education sessions.

Requirements

Expertise in human resources and benefits administration.
Experience in multi-state benefits management.
Proficient knowledge of Microsoft Office, including Word, Excel (VLOOKUPs), Outlook, and PowerPoint.
Advanced knowledge of HRIS software, with ADP being a strong plus.
Alignment with company mission, vision, and values.
Strong work ethic and commitment to results.
Ability to adapt to diverse team members and perform in a fast-paced/high-volume environment.
Excellent verbal and written communication skills with high-level time management, accountability, and prioritization abilities.
Organized, problem-solving, and solution-oriented mindset.
Self-motivated, goal-oriented, and driven to accomplish department goals.
Strong critical thinker with a high level of attention to detail.
Highly customer-centric and master relationship builder.
High level of professionalism and confidentiality.

Responsibilities

Administer benefits and leave, including system management, employee support, claims management, enrollment ownership, and compliance reporting.
Understand leave of absence functions, including federal, state, and employee-provided leave benefits, ensuring proper administration and documentation.
Create and maintain communication for all leave cases, keeping management, employees, and payroll teams updated on leave and return-to-work dates.
Partner with benefit vendors to ensure enrollment accuracy between the HRIS system and benefit portals; perform regular audits for data integrity.
Conduct company-wide benefit education sessions, including open enrollment, new hires, and refresher sessions.
Provide real-time employee support on coverage, claims concerns, and provider issues related to self-funded medical coverages.
Build workflows and processes within the HRIS system to drive automation and efficiency.
Provide timely support on complex leave and benefits questions/issues with a strong employee-centric attitude.
Administer integration actions for acquired companies to ensure smooth integration of leave and benefits processes.
Perform other duties as assigned.