Benefitfocus Test Manager

Voya Financial • Charleston, SC

3d • $85,000 - $100,000 • Hybrid

About The Position

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – About Benefitfocus: Benefitfocus, Inc., a Voya company, is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to shop, enroll, manage, and exchange benefits information more efficiently. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental, and other voluntary benefits plans as well as wellness programs. Get to Know the Opportunity: The Test Manager is responsible for the planning and management of all testing activities required to bring our clients live on the Benefitfocus enterprise platform. The Test manager creates and owns the integrated test plan in accordance with the overall project plan and requirements. The Test Manager works closely with our clients, the Benefitfocus Delivery Manager, and the other Benefitfocus project team members throughout joint user test effort to ensure successful delivery of the plan utilizing an externally-facing test environment designed for our customer to test their overarching business configuration, rules and requirements. The Test Manager must ensure proper management of the testing activities including workstream management, plan management, risk / issue management, escalations, status reporting, etc. This is a full-time position that requires excellent communication, organization, and time management skills. Please Note: Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.

Requirements

• 5-7 years of experience in software testing, quality assurance, or related area.
• Experience working with health plan carrier partners.
• Excellent written and verbal communication skills.
• Excellent presentation skills and ability to lead meetings.
• Ability to excel in a fast-paced environment.
• Exemplary organization skills and time management skills.
• Ability to handle stressful situations.
• Ability to manage multiple, simultaneous, & competing priorities.
• Candidates must be a self-starter and be effective at times without clear direction.

Nice To Haves

• Bachelor's degree in a related field strongly preferred.
• Knowledge of SQL to aid in data validation is preferred.
• Knowledge of benefit plans/structures is a plus.
• Knowledge of 834 or other data exchange formats is a plus.

Responsibilities

• Plan testing scope and timeline for assigned projects.
• Manage multiple projects and test efforts simultaneously.
• Attend design meetings and identify downstream dependencies impacting testing success.
• Create and main a test plan and test strategy.
• Manage testing activities on implementations, including component, system, and UAT testing.
• Create and maintain integration test plans in accordance with internal and external project plans and technical requirements.
• Maintain visibility into the status of test environments and ensure that they will be available and updated as needed for testing.
• Coordinate internal system testing of solution functionality prior to external testing with clients.
• Facilitate testing kickoff and be the main point of contact for all client coordination required to complete client-involved testing.
• Facilitate regular test meetings with the clients and the Benefitfocus internal project teams.
• Drive testing activities progress across the areas of application configurations, data integrations, reports, data imports, etc.
• Work closely with the client and Benefitfocus Delivery Manager to track testing status against the project plan / test plan.
• Coordinate issue identification and tracking along with troubleshooting: execute issue resolution and escalation of critical issues during testing.
• Maintain an active status view of all projects and ensure risk / issue identification and escalations to ensure project remains on track.
• Address outstanding issues and mitigate project risks to ensure a timely implementation.
• Gain client signoff on testing activity milestones.
• Ensure that the project management tools are maintained with accurate status information.
• Maintain a thorough knowledge of the Benefitfocus enterprise platform and products.
• Maintain a working knowledge of industry concepts, terminology, events, and trends.
• Other duties as assigned.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees