Benefit Enrollment Specialist - Oak St (6378)

Terros Health • Phoenix, AZ

3d • Onsite

About The Position

We are a mission-driven, service-orientated industry leader looking for a Benefit Enrollment Specialist to join our team of caring professionals in Phoenix, AZ.
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person’s health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.
As a Benefit Enrollment Specialist, you will ascertain member benefits by interviewing members and assisting them with gathering all pertinent information for benefit application process. You will initiate, track and assist with member benefits during and after the application process.
Being detail-orientated is an important requirement of the job, as you monitor the completion of financial member information, work with outside agencies and facilitate AHCCCS eligibility checks and monitoring. In addition, you will train and assist case manager staff in completing application forms. If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now!

Requirements

• Must have High School/GED with 3-5 Years of experience in a Behavioral health or related field
• Must have one year of experience in coordinating healthcare benefits, and validating member coverage.
• Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
• Must pass background check, TB test and other pre-employment screening
• Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred
• Minimum typing speed of 25 wpm

Nice To Haves

• Preferred - working knowledge of Security Disability programs, Title XIX, Programs for developmentally disabled, welfare programs, Arizona Long Term Care system, Adult and Children/Adolescent programs.
• Shared experience, preferred. A shared experience is defined as personally (or a family member) utilizing privately or publicly funded behavioral health services, to include substance abuse treatment or having a family perspective of recovery.
• Bilingual in Spanish is a plus (Additional Language Differential Pay Available)

Responsibilities

• Meets individually with clients in need of benefit assistance. This includes, but is not limited to: AHCCCS applications, SSDI and SSI applications, benefits through Arizona DES (Food Stamps, Cash Assistance, other). Directly assists clients with completing necessary applications and monitors their status in application process.
• Provides information and guidance to clients related to insurance benefits, including Title XIX and Non-Title XIX covered services, Medicare, Federal Marketplace, and other third-party liability insurance.
• Maintains all required tracking spreadsheets related to client benefits and eligibility status as required by Terros Health, the RBHA and/or other contractors. Provides updated reports to Terros Health leadership as needed for submission to RBHA and/or other contractors per deliverable requirements.
• Ensures effective communication with clinical staff and provides timely notification of any change in a client’s benefit status to the clinical team and by Practice Manager.

Benefits

• Full Benefits Package, including 401K
• Generous PTO/Sick Time (4+ weeks in year 1)
• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
• Gym memberships
• Car rentals
• Flights, hotels, movies and more
• Bilingual pay differential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees