Benefit & Eligibility Worker (Public Benefits Specialist) Bilignual English & Spanish Preferred

State of Oregon • Bend, OR

3d • Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Are you fluent in English and Spanish? Our diverse communities' benefit from bilingual support. While not a requirement, preference will be given to candidates who possess this valuable skill. Opportunity awaits! Imagine being a guiding light for those in need. As a Benefit & Eligibility Worker (Public Benefit Specialist), you have an opportunity to embrace diversity, equity, inclusion, and respect as you build trust during difficult moments. Make a difference in people's lives while nurturing your career. Summary of Duties As a Benefits & Eligibility Worker, you will:

Requirements

• A valid driver’s license and acceptable driving record are required for this position.
• One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR An equivalent combination of education, training, and experience relative to the class concept.
• Experience reviewing documents and entering information into multiple systems with accuracy.
• Experience navigating multiple software programs and web-based platforms to cross reference or verify information.
• Experience explaining complex information verbally and in writing to diverse audiences in a culturally responsive manner.
• Experience prioritizing tasks and managing workloads to consistently meet deadlines in a fast paced, dynamic environment.
• Experience building trust-based relationships and adapting to changing priorities collaboratively as a team.

Nice To Haves

• Preference will be given to candidates that are bilingual in Spanish and English.

Responsibilities

• Perform eligibility determinations, redeterminations, and periodic reviews.
• Conduct interviews with applicants applying for benefits.
• Communicate eligibility decisions to applicants.
• Provide person-centered services with a trauma-informed approach to identify needs.
• Be responsible for accurate and timely eligibility determinations across the state.
• Create a work environment where everyone feels welcomed, appreciated and valued.
• Participate in professional development opportunities and ongoing education of cultural awareness.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package .
• Possible eligibility for the Public Service Loan Forgiveness Program .

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees