Eligibility Worker (Public Benefits Specialist) Bilingual Preferred English/Spanish

State of Oregon•Seaside, OR

7d•Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Looking for a rewarding career where you can work alongside a team of dedicated individuals to support Oregonians? This opportunity offers growth and the chance to positively impact lives. Bilingual Preferred – English & Spanish You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. As an Eligibility Worker, you will work in our brand-new Seaside Branch assisting Oregonians in-person. ODHS is new to Seaside with an office located on S. Halladay Drive. This position is not eligible for remote work.

Requirements

Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients and interpreting and applying the policies, rules, and guidelines applicable to the client's situation.
An equivalent combination of education, training, and experience relative to the class concept.
Demonstrated experience communicating effectively and working with individuals of a diverse population, as well as with individuals experiencing financial or emotional stress.
Experience successfully prioritizing work and attending to detail.
Experience researching, interpreting, and applying policies and regulations in a work environment with frequently changing processes.
Experience using time management, organization, and prioritization skills to meet deadlines.
Experience working cooperatively in a team environment and making joint decisions in support of the department mission.
A valid driver’s license and acceptable driving record is required for this position.
Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Nice To Haves

Preference will be given to candidates that are bilingual in English and Spanish.

Responsibilities

Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
Interview applicants in person, by phone, by email to gather information needed to assess and determine if there is a need for services and benefits.
Assessing client family strengths and needs, connecting families to other resources and programs.
Update narrative report summarizing new information from client and collateral sources, findings of home visit, and conclusions.