Benefit Coordinator

NFP•Bethesda, MD

6d•$43,000 - $57,000

About The Position

As a Benefits Coordinator you will have the opportunity to be part of a training class, learning the ins and outs of the Benefits industry. You will work closely with account teams, assisting with the day-to-day servicing of our clients. This is an amazing opportunity to start in an entry level role and grow with us!

Requirements

Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and service
Ability to work independently and anticipate client and team needs
Effective time management and decision making skills
Diligent follow up skills
Ability to express ideas clearly in both written and oral communications
Strong Microsoft Excel and PowerPoint skills
Commanding presentation and public speaking abilities
High School or equivalent
More than 2 years related experience and/or training or equivalent combination of education and experience
License to be obtained within first year of employment.

Responsibilities

Gains exposure to clients and carrier contacts; attends meetings and calls, may take an active role with clients
Assist Account Manager in preparing insurance company proposal requests and spreadsheeting results, benefits and rates
Reviews client documents and summary of benefits and coverage for accuracy under the direction of more senior team members
Creates and maintain client files in accordance with office procedures
Answers administrative questions from clients and/or insurance company personnel such as ID card request, claims or billing questions
May have direct contact with vendors or clients for clerical and administrative assistance
May have direct contact with clients for open enrollments administration, as a support to the Account Manager
Assist Account Manager in preparing insurance company proposal requests and spreadsheeting proposals
Assist Account Teams in their preparation for client meetings by reviewing presentations for grammar, verification of rates and benefits and ensuring formatting is appropriate
Coordinate client mailings, communications or packets related to Open Enrollment, as directed by the Account Manager
Complete and process group applications and Broker of Record letters, as directed by the Account Manager
Create and maintain client calendar, remind more senior team members of important dates to ensure completion of pending items and future deliverables
Assists in research of questions regarding benefits and vendor/carrier products and services
Enrollment fulfillment during renewal and new business onboarding process
Assist Account Managers in the gathering of form 5500 information, maintain 5500 calendar and tracker, reach out to carriers when needed
Assists Account Managers with client projects such as implementation of new business, open enrollment process, non-discrimination testing, etc
Assists with problem resolution on claims, billing and eligibility issues with carriers
Create and maintain files and client data; maintain client data Salesforce, as directed by Account Manager
Maintain library of life and benefits magazine publications, insurance company newsletters, legislative updates, and reference materials
Attend seminars and classes related to the department and to maintain L&H License
Participate in training regarding carrier products and systems