Benefit and Absence Representative

Essentia Health • Duluth, MN

3d • $21 - $32 • Remote

About The Position

The Benefits & Absence Representative is a subject matter expert (SME) in their respective fields of payroll, benefits, retirement, and/or other human resource (HR) policies and procedures. This person responds to complex telephone or written inquiries received from Essentia Health employees. He/she shares knowledge with and provides back-up and overflow telephone and email support to first level representatives. Identifies opportunities to update or change the information knowledge base utilized by representatives and represents his/her area of expertise on projects or initiatives.

Requirements

• Associates degree plus 1 year of experience OR 3 years of experience in a customer service, human resources, or call center environment.

Benefits

• medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs
• 401(k) plan with employer contributions
• training, tuition reimbursement, and educational programs
• flexible scheduling
• generous time off
• wellness resources focused on your physical, mental, and emotional health

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree