Benefit and Absence Representative
About The Position
The Benefits & Absence Representative is a subject matter expert (SME) in their respective fields of payroll, benefits, retirement, and/or other human resource (HR) policies and procedures. This person responds to complex telephone or written inquiries received from Essentia Health employees. He/she shares knowledge with and provides back-up and overflow telephone and email support to first level representatives. Identifies opportunities to update or change the information knowledge base utilized by representatives and represents his/her area of expertise on projects or initiatives.
Requirements
- Associates degree plus 1 year of experience OR 3 years of experience in a customer service, human resources, or call center environment.
Benefits
- At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance.
- Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
- We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
- To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.
- Please note that benefit eligibility may vary.
- For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
