Bellstaff - Seasonal - Juniper Springs Resort - Winter 25-26
About The Position
At Mammoth Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. A little about this position: Meets and greets guests as they arrive at the resort. Opens car doors and welcomes guests to the hotel. Offers guests assistance with valet services and luggage. Removes luggage from cars and place on bell carts. Responsible for parking cars utilizing the valet service. Provides information about rooms, hotel, ski area and local area. Provide guests with ski valet services. Assist the front desk with service delivery of newspapers, packages, and towels. Offers additional and concierge services. Completes daily checklist to maintain the overall appearance of the hotel and guest experience; which includes but is not exclusive to snow shoveling, trash removal and light cleaning. Performs related services as requested by Front Desk and Management. Cross training in alternative departments and properties included.
Requirements
- High School Diploma or equivalent.
- Minimum of 2 years guest service, public relations or sales experience.
- Professional demeanor, attitude and appearance.
- Strong work ethic.
- Ability to effectively communicate to guests, employees & management.
- Ability to perform under pressure.
- Ability to solve problems using critical thinking and hotel policy.
- Willing to carry out instructions & Hotel policies.
- Must have valid California driver's license.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Nice To Haves
- Hotel or Resort experience preferred.
Responsibilities
- Meets and greets guests as they arrive at the resort.
- Opens car doors and welcomes guests to the hotel.
- Offers guests assistance with valet services and luggage.
- Removes luggage from cars and place on bell carts.
- Responsible for parking cars utilizing the valet service.
- Provides information about rooms, hotel, ski area and local area.
- Provide guests with ski valet services.
- Assist the front desk with service delivery of newspapers, packages, and towels.
- Offers additional and concierge services.
- Completes daily checklist to maintain the overall appearance of the hotel and guest experience; which includes but is not exclusive to snow shoveling, trash removal and light cleaning.
- Performs related services as requested by Front Desk and Management.
- Cross training in alternative departments and properties included.
Benefits
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Free skiing at all Alterra Resorts
- Ski/snowboarding lessons discounts
- Equipment Rental discount
- Friends and Family vouchers
- Retail & Food discount
- 401k with company match
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
