Bellperson
About The Position
At The Fountains Resort located in Orlando, FL, we proudly serve to bring the light and warmth of hospitality every single day to our owners/guests. If you want to work with friendly people who serve others from the heart, this is the place for you! In search of an individual with a friendly personality, who enjoys greeting guests first and sharing with them all the amenities to enjoy at our resort. What will I be doing? Our Bellperson greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property. What will I be doing? Our Bellperson greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property.
Requirements
- 6 months Customer service experience
- Self-starting personality with an even disposition
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
- Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
- Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations
Nice To Haves
- 1+ years prior Bellperson experience
- Resort, Hotel hospitality proven experience
Responsibilities
- Greets and assists with guests transporting and/or securing their luggage appropriately, as well as other special requests and deliveries.
- Supervise front entrance of property and guest's arrivals.
- Provides instructions and information regarding the amenities of the room and property services based on our brand standards.
- The Bellperson will also assist in covering the gate when needed. Ensures an organized, safe and clean front entrance and lobby area.
- Carries out reasonable requests by management including assisting other departments.
- Regular attendance in conformance with the standards, which may be established and revised by HGV from time to time, is critical to the successful performance of this position.
- Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
Benefits
- Day 1 Benefit Eligibility
- Recognition Programs and Rewards
- Discounted travel rates
- Paid time off
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities and much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
