Bellperson & Valet
About The Position
In search of an individual with a friendly personality who enjoys being outdoors and is excited to join our team and WOW each guest This is a hybrid position and will include Bell and Valet tasks! Bellperson & Valet Attendants are the first to greet and escort owners/guests Responsibilities: Greet & assist every guest and create a memorable arrival and departure experience. Know and use members names, preferences, and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Retrieving, transporting, organizing and storing of luggage in designated area. Identify and explain room features to guests Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions). Maintain awareness of undesirable persons on property premises and reports any problems or unusual activities to management, being a Safety & Security advocate. Special projects as directed by leadership; responding to all guest requests to ensure client satisfaction. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Requirements
- Current and valid State Driver's License
- 6 months +of Customer Service experience
- Self-starting personality with an even disposition
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations.
Nice To Haves
- 6+ years prior Bellperson & Valet experience
- Resort and Hotel hospitality industry experience
Responsibilities
- Greet & assist every guest and create a memorable arrival and departure experience.
- Know and use members names, preferences, and develop a personal connection with each member.
- Provides instructions regarding the amenities of the room and property services and activities provided for guests' use.
- Retrieving, transporting, organizing and storing of luggage in designated area.
- Identify and explain room features to guests
- Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions).
- Maintain awareness of undesirable persons on property premises and reports any problems or unusual activities to management, being a Safety & Security advocate.
- Special projects as directed by leadership; responding to all guest requests to ensure client satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
