Bellperson & Valet (Part-Time)

Hilton Grand Vacations•South Lake Tahoe, AR

1d•$18 - $19

About The Position

In search of a Bellperson & Valet with a friendly personality who enjoys being outdoors and is excited to join our team and WOW each guest. Why do Team Members like working for us? Competitive hourly base pay and positive team environment Daily Pay - get your earned pay any time before payday Discounted hotel rates worldwide 401(k) program with company match Employee stock purchase program Generous Paid Time Off Program and Paid Sick Time Recognition Programs and Rewards Tuition reimbursement Numerous learning and career advancement opportunities And more! Bellperson & Valet Attendants are the first to greet and escort owners/guests and get the pleasure of ensuring guest happiness! You will be driving company success through performing the following activities to the highest standards: Greet & assist every guest building a memorable arrival and departure experience. Know and use members names, preferences, and routines. Develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers and other requested items. Retrieving, transporting, organizing and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions). Assisting guests with directions. arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors. Record advance transportation request as needed; communicate parking procedures. Maintain awareness of undesirable persons on property premises and reports any problems or unusual activities to management, being a Safety & Security advocate. Special projects as directed by leadership; responding to all guest requests to ensure client satisfaction; Willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.

Requirements

Current and valid State Driver’s License
6 months +of Customer Service experience
Self-starting personality with an even disposition
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations.

Nice To Haves

1-3 years prior Bellperson & Valet experience
Resort and Hotel hospitality industry experience

Responsibilities

Greet & assist every guest building a memorable arrival and departure experience.
Know and use members names, preferences, and routines.
Develop a personal connection with each member.
Provides instructions regarding the amenities of the room and property services and activities provided for guests' use.
Delivers messages, express check-out folios, newspapers and other requested items.
Retrieving, transporting, organizing and storing of luggage in designated area.
Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions).
Assisting guests with directions. arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors.
Record advance transportation request as needed; communicate parking procedures.
Maintain awareness of undesirable persons on property premises and reports any problems or unusual activities to management, being a Safety & Security advocate.
Special projects as directed by leadership; responding to all guest requests to ensure client satisfaction; Willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.