Bellperson/Shuttle Driver

Crescent CareersSyracuse, NY
1d

About The Position

JOB OVERVIEW: Perform duties of Bellperson including assisting guests with luggage, performing pick-ups and drop-offs at the airport, assisting guests upon check-in and check-out and assisting with and checking luggage as needed. REPORTS TO: Guest Services Manager/Bell Captain ESSENTIAL JOB FUNCTIONS: 1. Show guests to room assisting them with their luggage after driving them from the airport to the hotel 2. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions. 3. Check luggage for hotel guests both for day and overnight. 4. Maintain the designated station in the lobby, standing alert to be easily summoned for fronts. 5. Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles. MUST HAVE A VALID NY DRIVER's LICENSE WITH GOOD DRIVING RECORD REQUIRED SKILLS AND ABILITIES:Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities. Ability to drive vans, limousines and automobiles. Have an excellent driving record as verified by a Motor Vehicle Report. Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. A bility to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. Ability to stand, walk and/or sit and continuously perform essential job functions. Perform tasks requiring bending, stooping, kneeling and/or walking. We are an equal opportunity employer

Requirements

  • MUST HAVE A VALID NY DRIVER's LICENSE WITH GOOD DRIVING RECORD
  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
  • Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.
  • Ability to drive vans, limousines and automobiles.
  • Have an excellent driving record as verified by a Motor Vehicle Report.
  • Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
  • A bility to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs.
  • Ability to stand, walk and/or sit and continuously perform essential job functions.
  • Perform tasks requiring bending, stooping, kneeling and/or walking.

Responsibilities

  • Show guests to room assisting them with their luggage after driving them from the airport to the hotel
  • Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
  • Check luggage for hotel guests both for day and overnight.
  • Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
  • Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.
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