Bell/Valet Attendant - $12-$14 plus tips

Trailborn Hotel Management LLCWrightsville Beach, NC
1d$12 - $14

About The Position

The Bell/Valet Attendant (Valet Runner) is responsible for supporting guest arrivals and departures by parking and retrieving vehicles, assisting with luggage, and maintaining smooth front drive operations. This role also supports operational needs such as moving employee vehicles and assisting with general property flow. We are hiring a mix of Full-Time, Part-Time, and Seasonal associates for this position. The Bell/Valet Attendant reports to the Valet Supervisor and Valet Manager and works closely with the Front Office team to ensure a seamless guest experience. We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.

Requirements

  • Previous valet, bell, or hospitality experience preferred but not required
  • Strong guest service skills and professional demeanor
  • Ability to work in a fast-paced, high-volume environment
  • Excellent communication and teamwork skills
  • Valid driver’s license with clean driving record
  • Ability to safely operate automatic and manual transmission vehicles (if applicable)
  • Flexible availability including AM/PM shifts, weekends, holidays, and peak seasonal periods

Nice To Haves

  • Previous valet, bell, or hospitality experience preferred but not required

Responsibilities

  • Greet guests warmly upon arrival and departure
  • Safely park and retrieve guest vehicles in a timely manner
  • Run luggage to and from guest rooms during check-in and check-out
  • Assist guests with directions, property information, and general inquiries
  • Move employee vehicles as needed to support parking flow
  • Maintain organized vehicle flow and traffic control in the front drive
  • Issue valet tickets and properly log vehicle information
  • Ensure all vehicles are handled with care and professionalism
  • Maintain cleanliness and organization of valet podium, luggage carts, and work areas
  • Communicate effectively with supervisors and team members
  • Report vehicle damage, safety concerns, or guest issues immediately
  • Adhere to all safety and operational procedures

Benefits

  • Medical (with company contribution)
  • Dental (with company contribution)
  • Vision (with company contribution)
  • Paid Time Off
  • 401(k) (with company match)
  • Sick Time
  • Employee Dining Discounts
  • Employee Marketplace Discounts
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