Bell Services

Westgate Resorts•Kissimmee, FL

4d•$16

About The Position

As a Bell Services Agent, you will: Escort incoming hotel guests to rooms, assists with hand luggage, and offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions. Inspect guests’ room to ensure furnishings are in order and supplies are adequate. Explain features of room such as operation of radio, television, and night-lock, and how to place telephone calls. Page guests in lobby, dining room, or other parts of hotel. Deliver messages, runs errand and room service orders. Pick up articles for laundry and valet service. Transport guests about premises or local areas in car or motorized cart. Keep record of calls for service. Deliver luggage and sets up sample rooms. To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic . These values are essential to our success, and we are looking for someone who shares our commitment.

Requirements

Must be able to stand for an extended period of time as 90-100% of the shift is standing.
Must be able to lift 50lbs and work in outdoor weather conditions
Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
Must be able to work weekends and holidays as needed.
Must be at least 18 years of age and have a valid FL State Driver’s License to drive company golf carts.
Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

Escort incoming hotel guests to rooms
Assists with hand luggage
Offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions
Inspect guests’ room to ensure furnishings are in order and supplies are adequate
Explain features of room such as operation of radio, television, and night-lock, and how to place telephone calls
Page guests in lobby, dining room, or other parts of hotel
Deliver messages, runs errand and room service orders
Pick up articles for laundry and valet service
Transport guests about premises or local areas in car or motorized cart
Keep record of calls for service
Deliver luggage and sets up sample rooms

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs