Bell Person - Palms Casino - On Call

Palms • Las Vegas, NV

9d

About The Position

Responsible for providing outstanding, friendly, and informative guest service while assisting with guest luggage and coordinating tour group luggage handling.

Requirements

• Must be at least 21 years of age
• Ability to communicate effectively with guests, team members and management in both written and verbal form
• Fluent in English
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
• Must be able to work any day of the week and any shift to include weekends and holidays
• Must be able to establish and maintain effective working relationship with team members and guests
• Must maintain a valid driver's license
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality
• May be exposed to smoke
• The noise level in the work environment is usually moderate to loud
• Constant contact with executives, department management, employees, and guests
• Prolonged sitting or standing and mobility
• Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions
• Lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally
• Eye/hand coordination
• Use of standard office equipment
• Ability to distinguish letters, numbers, and symbols

Responsibilities

• Greets arriving guests and retrieves the guest’s luggage and bags
• Answers to all guests using their name, answering questions in a manner that reflects an understanding of the department and property in general
• Escorts guests to their room, explaining room facilities
• Transport departing guest’s luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for
• Assist with keeping lobby and drive area clean and orderly
• Assist supervisors in identifying guests with special needs to ensure the protection of the company assets and best guest service possible
• Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for
• Ensure that luggage has been stored safely according to prescribed procedures
• Provide gracious, attentive, and friendly service
• Performs other duties as required

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed