Guest Services - Bell Attendant - Full Time
About The Position
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat. BELL ATTENDANT The Four Seasons Resort Hualalai is looking for a Bell Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Bell Attendants have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
Requirements
- Successful candidate must possess legal work authorization in United States
- Valid Drivers License & clean driving record
- Weekend & Holiday Availability Required
Responsibilities
- Greet guests and escort them to their rooms.
- Deliver luggage to room upon check-in and pick up luggage from room upon departure, moving the luggage to storage or the Front Drive.
- Maintain proper records of deliveries and pick-ups.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Greet all guests passing through lobby and offer them assistance when needed.
- And More!
Benefits
- Hourly Rate: $16.00
- An on-site Physical Therapist
- 24-hour access to Indoor and Outdoor Gym
- Holiday, Vacation & Sick pay
- Robust Benefit Plan
- Company Match 401K Plan
- Laundered Employee Uniform
- Free employee meals prepared by the Four Seasons Culinary ‘Ohana
- Complimentary stays at Four Seasons Worldwide
- Training and Development Opportunities
- Employee Recognition Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
