Bell Attendant

Chumash Enterprises•Santa Ynez, CA

16d•$16 - $16

About The Position

Overview Available Shift 2 PM - 10 PM and working weekends. Under the general supervision of the Bell Captain, the Bell Attendant is responsible for greeting guests, assisting with guest luggage, and extending superior guest service.

Requirements

High School Diploma or GED Certificate.
Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
Attention to Detail: Taking responsibility for a thorough and detailed method of working.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
Stress Tolerance: Performing well when faced with pressure due to time frame, workload, adversity, disappointment, or opposition.

Nice To Haves

One year of prior experience in hotel environment is preferred.
Basic computer proficiency utilizing Microsoft applications, email, and internet.
Native American hiring preference applies.

Responsibilities

Welcomes guests to hotel with a warm and sincere greeting; addresses guests by name upon meeting and departing.
Opens doors for guest, clients, and Team Members.
Escorts guests to rooms and gives thorough instructions on all features and functions of guest room.
Responds to and answers in-house guest calls for bell service.
Handles and carries guest luggage.
Offers to fill guest ice bucket.
Checks in laundry from cleaners and delivers guest laundry.
Delivers gift baskets, flowers, and all special deliveries to guest rooms.
Runs errands for guests and hotel office Team Members.
Cleans and polishes luggage cart and front entry doors.
Gives directions and relays information to guests.
Maintains baggage hold room and claim tickets.
Provides information about Chumash Casino Resort facilities and the local area.
Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.