Bell Attendant

Tamarack Resort•Donnelly, ID

13d

About The Position

The Bell Attendant (aka: Doorman & Bellhop) is an integral part of the resort guest experience and lodging operations. This dual role position is the first point of contact for guests, providing a warm welcome, assisting with luggage, and ensuring smooth arrivals and departures. The Doorman & Bellhop plays a vital role in creating a positive first impression, enhancing guest satisfaction, and maintaining the property’s reputation for exceptional hospitality. EMPLOYEE EXPERIENCE Working at Tamarack is an incredibly rewarding and magical experience. Not only will you be working in a beautiful mountain environment, but you will also receive amazing employee perks like a season pass for you and your family, resort discounts, free childcare and more! Mountains, meadows and lakes are for everyone, and our resort community is no different. We are committed to promoting equality, diversity and inclusion in hiring, training, and career advancement. We celebrate and respect our diverse team members and guests.

Requirements

Previous experience in hospitality, customer service, or a similar guest-facing role preferred.
Strong interpersonal and communication skills.
Ability to lift, carry, and transport luggage (up to 50 lbs) safely.
Professional appearance and demeanor.
Punctual, reliable, and able to work flexible hours, including weekends and holidays.

Responsibilities

Warmly greet and welcome guests upon arrival and departure.
Open doors and provide assistance to guests entering or exiting the property.
Assist with luggage handling, including carrying, tagging, storing, and delivering bags to guest rooms promptly and carefully.
Provide directions, recommendations, and information about hotel amenities, services, and local attractions.
Manage guest luggage storage and retrieval in a secure and organized manner.
Maintain cleanliness and organization of the lobby, entryway, and bell stand areas.
Support the security team by monitoring entrances and reporting unusual activity.
Anticipate guest needs and provide proactive service.
Uphold a polished appearance and professional demeanor at all times.
Foster a welcoming environment that reflects the property’s brand and service standards.