Bell Attendant / Porter

HRI Hospitality • New Orleans, LA

8d

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Maison Métier is just steps from New Orleans' Magazine Street in the Warehouse District. Our eclectic neighborhood is known for an enticing mix of galleries, boutiques and restaurants, conveniently located near top attractions like the National WWII Museum and the French Quarter. With its stunning décor and exceptional location, our hotel provides easy access to the best of the city, blending heritage, culture and modern luxury for an unforgettable stay. JOB SUMMARY The primary responsibility of the more traditionally known Bell Attendant is referred to as a Porter at Maison Métier. The porter acts as the doorman, bellman, and porter as we are a 67 room property. This position is responsible for assisting guests with luggage, escorting guests to rooms and giving property and room orientations, storing and retrieving luggage, delivering packages and other items in the property, providing directions and maintaining property entrance and lobby. The porter works closely with the Front Desk staff to coordinate assistance to guests.

Requirements

• Strong verbal communication skills.
• Top level customer service experience
• Lifting and carrying up to 50 pounds
• Walking
• Standing
• Bending
• Hearing and manual dexterity
• Climbing stairs

Responsibilities

• Welcome and assist all arriving guests by helping unload luggage from vehicle.
• Assist guests with luggage to and from rooms.
• Answer guest questions regarding local area facilities and directions.
• Ensure hotel entrance is free of litter and debris at all times.
• Respond to guest needs promptly in delivering items such as dry cleaning, newspapers, packages.
• Greet guests upon arrival.
• Perform valet ticketing duties and work with Valet to coordinate parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed