Behavioral Risk Factor Surveillance System Interviewer - Temporary

State of Oklahoma•Oklahoma City, OK

10d•$18•Onsite

About The Position

Location: OKC – 123 Robert S. Kerr Ave. Salary: up to $17.78 per hour based on education and experience Full Time / Part Time: Part-Time Work Schedule: Tuesday to Saturday Primary Hours: The weekly hours will vary, based on the need of the BRFSS Call Center. Anticipated Hours: Tuesday to Thursday: 4 PM to 8 PM Friday: 4 PM to 7 PM Saturday: 9 AM to 3 PM Position Description: The Behavioral Risk Factor Surveillance System Interviewer – Temporary collects data on personal behaviors that affect health by conducting telephone surveys (including but not limited to the Oklahoma Behavioral Risk Factor Surveillance System (BRFSS).

Requirements

Requirements consist of a high school diploma or GED and one year of call center or customer service experience.
knowledge of office methods and procedures; of telephone procedures and standard business communications; of grammar, punctuation, spelling, and basic mathematics.
Skill is required to operate office machines including computers/PCs.
Ability is required to follow oral and written instructions; to independently follow established protocols, encourage respondents to answer questions, probe and clarify if needed and establish and maintain effective working relationships with co-workers.

Responsibilities

Conducts telephone interviews
Accurately Codes Survey Responses
Follows Study Protocols
Being present at the office is an essential function of the job.
Other duties as assigned.
Being present in the office is an essential function of this position.
Other duties as assigned.
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
Works effectively in team environment, participating and assisting their peers.
Other duties as assigned.
Other duties as assigned.