Behavioral Interventionist Case Coordinator

FosterAdopt ConnectHannibal, MO
$50,000 - $52,000

About The Position

The Case Coordinator provides supervision to frontline BI staff and case management to families served in the BI Program.

Requirements

  • MA/MS (or BA/BS +2 years working in non-profit social service agency) in social work, psychology, public administration, or related human services field
  • Previous experience working with at-risk populations
  • Familiarity with the child welfare system
  • Resourcefulness in setting priorities, proposing new ways of creating efficiencies, guiding investment in people & systems
  • Understanding of program development, implementation & evaluation
  • Organizational & planning skills
  • Commitment to principles of support & advocacy for foster & adoptive families
  • Strong verbal & written communication skills
  • Leadership, team management, interpersonal skills; quickly establish rapport & build trust
  • Advocate for positive outcomes within multidisciplinary, diverse & dynamic professional teams
  • Flexible, self-starter; multi-tasker, detail-oriented can meet deadlines
  • Model ethical/professional behavior
  • Experience working with marginalized communities with a nuanced understanding of systemic oppressions

Responsibilities

  • Family satisfaction: ensure families are given proper support, advocacy, resources, communication
  • Complete required assessments with families, adapting to the needs of the client and family
  • Attend court appointments + other professional family-based meetings
  • Matching BIs to homes, resolving issues, attend team meetings
  • Review Incident Reports, follow-up with family, if needed
  • Facilitate Referral Triage, Intake & Meet & Greets for each family
  • Submit approved Recommendation & Approval Letters for services
  • Create Behavioral Plan for each client
  • Provide updated communication during the Admissions & Hiring processes
  • Complete Quarterly Meetings & Bi-annual Assessments with each family
  • Write/submit renewals
  • Update SAM, electronic health record, & profiles
  • End of Month Reports
  • Case Closure & Aftercare Follow-up meetings, assessments, and documentation
  • BI Quarterly Progress Report
  • Employee satisfaction, build a strong sense of team
  • Ensure BI staff are given proper support/advocacy
  • Conduct interviews & participate in the on-boarding process of BIs
  • Assist in BI monthly meetings
  • Help conduct client/staff matchings
  • Conduct supervisory evaluation of BIs, communicating concerns with Program Manager
  • Provide regular in-home observation shifts of BIs
  • Track missed shifts & check shift notes
  • Complete necessary corrective actions & terminations
  • Update/track employee timecards in the payroll system
  • Provide support to BIs during OHI Investigations
  • Build relationship with other partner agencies & community stakeholders
  • Maintain strong, open communication with BI Team
  • Maintain CPR/First Aid certification
  • Collaborate with branch offices for program fidelity
  • Attend required trainings for professional development
  • Complete agency reports & statistics
  • Track & report program outcomes & QA
  • Maintain resource provider files compliance
  • Complete Critical Incident Reports with Program Manager
  • Complete Incident Report Reviews

Benefits

  • Highly-competitive health plan
  • Health Reimbursement Account with generous employer contribution
  • Life insurance & long-term disability provided at no cost to employee
  • Voluntary life & short-term disability options available
  • 403(b) retirement plan with up to a 6% employer match
  • FSA with medical expense & dependent care options
  • Employee Assistance Program
  • Generous PTO & holidays
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