Behavioral Health Technician - Fairfax

Greenbrook TMS NeuroHealth Centers•Fairfax, VA

85d•$20 - $23•Onsite

About The Position

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts scheduled between 7am-7pm.

Requirements

High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience. Consistent work history.
Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred).
Strong communication skills (both verbal and written) required.
Ability to stand for extended periods.
Basic Life Support (BLS) certification (training provided).
You take ownership, are flexible, find solutions, and communicate confidently with physicians.
You prioritize patients, have strong integrity and work ethic, and offer professional feedback.
You are meticulous, organized, and consistently accurate, even with high workloads.

Nice To Haves

Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory).
Knowledge of insurance payers and medical necessity guidelines (a plus).

Responsibilities

Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
Support operational efficiency: Understand and assist with insurance and billing processes as needed.

Benefits

401(k) with company match
generous paid time off
comprehensive medical, dental, and vision coverage
health insurance
dental insurance
vision insurance
optional supplemental medical insurance
health savings and flexible spending accounts
company-paid life insurance and additional voluntary life insurance
company-paid short term disability and long term disability insurance
participation in a 401(k) savings and investment plan with company contribution
paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time.
Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual.
If applicable and required under state law, the successful candidate will also be eligible for paid sick leave.