Behavioral Health Technician

ADDICTION AND MENTAL HEALTH SERVICES, LLC • Southaven, MS

21h

About The Position

Woodland Recovery is seeking a compassionate and detail-oriented Medical Health Technician to join our team and support our Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP). The Medical Health Technician will play a vital role in assisting healthcare professionals, monitoring client health, and ensuring a safe and supportive environment for individuals recovering from mental health and substance use disorders.

Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in a healthcare-related field preferred.
• Must be a Certified Medical Assistant (CMA) or a Certified Clinical Medical Assistant (CCMA).
• Previous experience in behavioral health, substance use treatment, or medical settings is highly desirable.
• Strong communication and interpersonal skills with the ability to provide compassionate care.
• Familiarity with electronic health records (EHR) and medical documentation.
• CPR and First Aid certification (or willingness to obtain).
• Ability to work flexible shifts, including evenings and weekends, as needed.
• Must pass background checks and meet state/federal compliance requirements.

Responsibilities

• Assist medical and clinical staff with patient assessments, vital sign monitoring, and medication administration (as per licensure and regulations).
• Observe and report patient behavior, symptoms, and progress to the appropriate medical personnel.
• Support clients in their daily routines, ensuring adherence to program guidelines.
• Maintain accurate and confidential patient records and documentation.
• Provide crisis intervention and de-escalation support when necessary.
• Ensure a safe and clean environment by following infection control and safety protocols.
• Educate and support clients regarding treatment plans, medication adherence, and coping strategies.
• Collaborate with interdisciplinary teams to enhance patient care and program effectiveness.

Benefits

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED