Behavioral Health Technician

ICBD • Nashua, NH

2d • Onsite

About The Position

We are seeking a Behavioral Health Technician (BHT) to support clients in our residential housing program during second shift hours [3p-11p]. The BHT plays a critical role in maintaining a safe, structured, and recovery-oriented environment by monitoring residents, supporting daily routines, and reinforcing program expectations. This position is ideal for someone who is dependable, compassionate, and interested in working directly with individuals in recovery.

Requirements

• High school diploma or equivalent required
• Valid driver's license
• Ability to maintain professional boundaries and a calm presence in a fast-paced environment
• Strong observation, documentation, and communication skills
• CPR/First Aid certification (or willingness to obtain upon hire)

Nice To Haves

• Experience in behavioral health, substance use treatment, residential care, or human services preferred

Responsibilities

• Monitor and support residents in the housing environment to ensure safety, structure, and compliance with program rules
• Conduct regular checks and observations; document behaviors, incidents, and shift notes accurately
• Support residents with daily routines, community expectations, and recovery-focused activities
• De-escalate situations appropriately and follow crisis intervention and safety protocols
• Communicate effectively with clinical, housing, and operations staff during shift handoffs
• Assist with admissions, discharges, and transitions as needed
• Maintain confidentiality and adhere to all HIPAA and organizational policies

Benefits

• Health Insurance through ICHRA (Individual Coverage Health Reimbursement Arrangement)
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO) and company-recognized holidays
• Employee Assistance Program (EAP) – confidential support for mental health, financial, legal, and personal matters
• Pet Insurance – optional coverage for your furry family members
• Company-Paid Life Insurance & AD&D (Accidental Death & Dismemberment)
• Training and Professional Development opportunities
• Supportive, mission-driven work environment focused on recovery and client care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees