Behavioral Health Technician

Neuronetics, Inc.•Beachwood, OH

12d•$20 - $22•Onsite

About The Position

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm. Why Greenbrook? Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments. Competitive Compensation: Earn $20-22/hour (commensurate with education and experience). Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage. Growth and Development: Receive specialized training and certification in TMS and esketamine therapy. Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care. Location: Primarily based in our Beachwood center, with occasional regional coverage as needed. At the forefront of mental health care, Greenbrook operates 95+ U.S. centers offering cutting-edge, FDA-cleared TMS (targeted electromagnetic stimulation for mood regulation) and Spravato® (for treatment-resistant depression and MDD with suicidal thoughts/actions). This innovative approach has already touched the lives of over 40,000 patients, with more than 1.3 million treatments administered.

Requirements

Minimum Qualifications: High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience.
Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong clinical interviewing skills.
Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (training provided).
Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians.
Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback.
Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads.

Nice To Haves

Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory).
Knowledge of insurance payers and medical necessity guidelines (a plus).

Responsibilities

Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
Support operational efficiency: Understand and assist with insurance and billing processes as needed.

Benefits

401(k) with company match
generous paid time off
comprehensive medical, dental, and vision coverage
health insurance
dental insurance
vision insurance
optional supplemental medical insurance
health savings and flexible spending accounts
company-paid life insurance and additional voluntary life insurance
company-paid short term disability and long term disability insurance
participation in a 401(k) savings and investment plan with company contribution
paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time
Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual
paid sick leave