Behavioral Health Supervisor

NEIGHBORHOOD OUTREACH ACCESS TO HEALTH•Phoenix, AZ

About The Position

Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs. At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career. Job Summary: The Behavioral Health Supervisor will assure the quality of services provided to the behavioral health patients, provide leadership to the behavioral health unit, and recommend and implement changes that improve delivery of services. The Supervisor will also provide direct behavioral health services as determined by the Behavioral Health Director.

Requirements

Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds.
Familiarity with community support systems, health care and human service resources, court and police activities, etc.
Good organizational skills and administrative abilities.
Excellent management and supervisory skills.
Ability to adhere to the professional code of ethics.
Knowledge of and ability to comply with the State Mental Health Code.
Excellent problem-solving and critical thinking skills.
Detail-oriented and professional.
Ability to exercise confidentiality, discretion, and good judgment.
Proficient with Microsoft Office Suite or related software.
Master’s degree in a behavioral health field.
LCSW, LPC, or LMFT.
4+ years of experience in providing direct behavioral health services.
New Hires are required to pass pre-employment background check and drug testing (effective 11/1/2022).
Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.
Basic Life Support (BLS) certification.

Nice To Haves

1+ years of supervisory experience.

Responsibilities

Participates in interviews, selection, hiring, and onboarding of behavioral health staff.
Provides training, advice, and direction for behavioral health staff.
Delivers regular performance feedback and constructive performance evaluations; follows established disciplinary and termination procedures as needed.
Provide direct clinical oversight and supervision of associate licensed counselors and/or behavioral health technicians
Ensures staff adhere to and follow all organizational policies, safety standards, and healthcare regulations.
Provides direct clinical services including, but not limited to, family centered outpatient clinical services, interventions as determined by treatment plans, family and patient assessment and counseling, and develops, implements, and tracks progress of treatment plans.
Advocates on behalf of families as needed.
Maintains updated knowledge of and utilizes community resources.
Initiates discharge planning.
Reviews and audits patient charts to assess quality and adherence to clinical practice guidelines.
Facilitate development of behavioral/mental health clinical protocols, treatment approaches and therapeutic techniques.
Attends, participates, and/or assists in meetings, trainings, community outreach activities, continuing education opportunities, and other activities as required.
Performs other related duties as assigned.