Behavioral Health Rep Float

Legacy Community Health•Baytown, TX

4d•Onsite

About The Position

Are you ready to make a difference in the world of community healthcare? At Legacy Community Health, we're on a mission to provide exceptional care to our community, and we need passionate individuals like you to join us. As a Behavioral Health Representative I Float, you'll play a crucial role in supporting our on-site Behavioral Health providers and helping patients receive the care they deserve. Role Highlights: Manage schedules, assist with vitals, and facilitate communication between providers and patients. Work Environment Benefits: Experience a supportive and collaborative team atmosphere where your contributions are valued. Impact and Growth Opportunities: Be part of a mission-driven organization that offers growth prospects and personal development. Team Collaboration Aspects: Work closely with a dedicated team to ensure the best outcomes for our patients. Mission-Driven Elements: Contribute to the well-being of our community by providing essential support to our healthcare providers.

Requirements

High School diploma or GED is required.
BLS (CPR & AED) Certified required.
Three to six months of related experience preferred.
Familiarity with BH preferred.
Familiarity with Microsoft Word, Outlook, and Excel.
Good direct and telephone communication skills.
Must be able to work in a team setting.
Leadership ability for program management and growth.
Communication/interpersonal skills to interact with various backgrounds.
Ability to coordinate multiple activities simultaneously.
Computer skills, especially in Microsoft Office (Word, Excel, PowerPoint).

Nice To Haves

One year certificate from college or technical school preferred.
Bilingual (English and Spanish) preferred.

Responsibilities

Arrange language line interpretation services to ensure effective communication.
Sort or dispense mail and faxes efficiently.
Assist new patients with the registration process, including sending VSC and follow-up.
Manage EHR and continuity of care lists to optimize patient access.
Maintain and manage waitlists for all Behavioral Health Services.
Process and follow up on Behavioral Health internal service orders.
Obtain vital signs on patients and enter them into EHRS promptly.
Attend required all-staff meetings and participate in team discussions.
Complete reminder calls to all unconfirmed patients for better appointment adherence.
Process psychological testing prior authorizations efficiently.
Answer phones and retrieve voicemail messages, ensuring timely responses.
Provide data entry and administrative support to the team.
Complete prior authorizations for medications as needed.
Assist with triaging behavioral health emergencies with care and urgency.
Handle blood draws, injections, EKGs, and drug screens with professionalism.
Process lab service orders in EMR accurately.
Provide clinic/site coverage and travel for coverage as needed, showing flexibility.
Promote effective working relations and work as part of a cohesive team.
Attend required safety training programs to ensure a safe working environment.
Maintain work area and equipment in compliance with Legacy standards.
Demonstrate proper body mechanics in all functions to prevent injuries.
Assure a safe environment by instituting appropriate control measures.
Attend annual education programs to stay updated on best practices.
Perform other duties as assigned, contributing to the overall success of the team.