Behavioral Health Rep Bilingual - Sharpstown

Legacy Community Health•Houston, TX

1d•Hybrid

About The Position

At Legacy Community Health, you're not just joining a team; you're joining a family committed to compassionate care and community impact. As a Behavioral Health Representative I, you'll be at the heart of our mission, supporting our on-site Behavioral Health providers and ensuring every patient receives the respectful and attentive care they deserve. Become an essential part of our mission-driven team focused on enhancing community health. Engage in meaningful work that supports patient care and broadens access to Behavioral Health services. Collaborate closely with a team of passionate healthcare professionals who value your input and expertise. Enjoy a supportive work environment that prioritizes your work-life balance and personal growth.

Requirements

BLS (CPR & AED) Certified required.
Three to six months of related experience preferred.
One year certificate from college or technical school preferred.
Familiarity with Behavioral Health preferred.
Familiarity with Microsoft Word, Outlook, and Excel.
Good direct and telephone communication skills.
Must be able to work in a team setting.
Leadership ability for program management, growth, and development.
Communication/interpersonal skills with various ethnic and socio-economic backgrounds.
Knowledge of community agencies and resources.
Coordinate multiple activities.
Computer skills in Microsoft Office.
Bilingual English and Spanish speaking required.
Physical ability to sit, stand, walk, lift up to 25 pounds, and moderate concentration.

Responsibilities

Provide essential support to Behavioral Health providers, enhancing patient access and care.
Manage provider schedules and waitlists to optimize patient flow.
Facilitate vital communication between providers and patients, including phone and mail correspondence.
Coordinate language interpretation services to ensure clear communication.
Assist new patients with registration and complete risk assessments.
Process and follow up on Behavioral Health orders and referrals.
Conduct vital sign checks and manage entries in the EHR system.
Provide translation services for monolingual providers.
Participate in mandatory meetings and complete reminder calls for upcoming appointments.
Support Behavioral Health operations with data entry and administrative tasks.
Assist in triaging behavioral health emergencies and perform medical tasks if qualified.
Travel to other locations for cross-coverage as needed.